Sales Clerk [#3 - Hildebran]

Bumgarner Oil Company; Hickory (NC); On-site; USD 28,000 - 36,000; Full time

Job summary

Cubbard Express in Hickory, NC is seeking a Cubbard Express Sales Clerk to deliver exceptional customer service and support sales. This role goes beyond a cashier, blending interpersonal skills with physical stamina to maintain a welcoming store environment.

You will engage customers, stock coffee and beverage areas, manage coolers, assist at the sales counter, and ensure clean, well-presented aisles. Flexibility to work nights, weekends, and holidays is required.

Qualifications

• High school diploma or equivalent.
• Retail management or convenience store experience preferred.
• Strong leadership and teamwork abilities.
• Excellent communication and interpersonal abilities.

Responsibilities

• Greet and assist customers to ensure a positive shopping experience.
• Maintain coffee and beverage areas, stocking cups, lids, and condiments.
• Keep coolers stocked, organized, and visually appealing; bag ice as needed.
• Front and face coolers and gondolas to enhance store appearance and drive sales.
• Maintain exterior cleanliness and trash removal to create a welcoming first impression.
• Keep restrooms clean and stocked.
• Maintain fuel pumps and keep towels and washer fluid available.
• Sweep and mop floors; ensure clean mats.
• Stock and clean shelves; maintain appearance of ATMs and merchandisers.
• Ensure cigarette shelves are stocked.
• Organize and merchandise the sales counter to promote impulse purchases.
• Facilitate quick, accurate, and friendly checkout for gasoline and groceries, including age verification for tobacco and alcohol.
• Willing to work flexible hours including nights, weekends, and holidays.
• Complete other essential tasks as assigned by the Store Manager.

Skills

Communication

Interpersonal skills

Leadership

Flexibility

Problem-solving

Organizational skills

Education

High school diploma or equivalent

Job description

Job Location

Hickory, NC 28637

Position Summary

As a Cubbard Express Sales Clerk, you play a vital role in providing exceptional customer service and supporting sales efforts. This position goes beyond typical cashier duties, requiring a blend of strong interpersonal skills, physical stamina, and a commitment to maintaining a welcoming store environment.

Key Responsibilities

• Customer Engagement: Cheerfully greet and assist all customers, ensuring a positive shopping experience.
• Coffee and Beverage Maintenance: Keep coffee and cappuccino areas clean and stocked, ensuring availability of products, cups, lids, and condiments.
• Cooler Management: Ensure coolers are fully stocked, organized, and visually appealing; bag ice as needed.
• Store Presentation: Regularly \"front\" and \"face\" coolers and gondolas to enhance store appearance and drive sales.
• Exterior Cleanliness: Monitor and maintain the store's outside appearance, including sweeping, picking up debris, and emptying trash to create a welcoming first impression.
• Restroom Upkeep: Maintain clean and well-stocked restrooms to encourage customer satisfaction and repeat visits.
• Pump Maintenance: Keep fuel pumps clean and stocked with towels and washer fluid; ensure squeegees are available.
• Floor Maintenance: Sweep and mop floors, keeping mats vacuumed to create a welcoming environment for customers.
• Shelf and Equipment Organization: Stock and clean shelves, maintaining the appearance of equipment such as ATMs and ice cream merchandisers.
• Cigarette Stocking: Ensure cigarette shelves are adequately stocked.
• Sales Counter Management: Organize and merchandise the sales counter to encourage impulse purchases.
• Customer Checkout: Facilitate quick, accurate, and friendly checkout for gasoline and grocery purchases, including verification of age for tobacco and alcohol sales.
• Flexibility and Adaptability: Willingly work flexible schedules to meet the demands of extended hours and seven-day operations.
• Additional Duties: Complete other essential tasks as assigned by the Store Manager.

Qualifications

• High school diploma or equivalent.
• Previous experience in retail management or a convenience store setting is preferred.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Ability to work flexible hours, including nights, weekends, and holidays.
• Strong organizational and problem-solving skills.

Integrity and Trust

Demonstrate honesty and responsibility in handling cash and monitoring inventory with minimal supervision.

Physical Requirements

• Ability to stand and walk for extended periods (up to eight hours or more).
• Willingness to lift and move cases of drinks and other stock items.

Join us at Cubbard Express, where your efforts contribute to a vibrant shopping experience and foster customer loyalty!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.