Sales Clerk

ADP, Inc.

Apache Junction (AZ)

On-site

USD 21,000 - 23,000

Full time

4 days ago
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Job summary

ADP, Inc. is seeking a Sales Clerk to support daily store operations in Apache Junction, AZ. The role focuses on friendly customer service, stocking shelves, and helping customers locate items.

Key duties include unloading trucks, maintaining shelves, assisting in-store promotions, and ensuring a positive shopping experience through attentive, efficient service. Flexibility for evenings and weekends and the ability to stand for long periods are required.

Qualifications

  • Excellent customer service and communication skills.
  • Ability to work as part of a retail team.
  • Strong attention to detail and organizational abilities.
  • Bilingual Spanish skills are preferred.
  • Flexible with shifts including evenings and weekends.

Responsibilities

  • Unload incoming trucks and stock merchandise in assigned department.
  • Maintain clean, organized, and fully stocked areas.
  • Assist customers and promote store promotions and Ace Rewards.
  • Provide friendly and efficient service to every customer.
  • Interact with team and management to meet daily goals.

Skills

Customer service
Team player
Communication
Attention to detail
Bilingual Spanish

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Sales Clerk

30+ days ago Requisition ID: 1014

Salary Range: $15.15 To $17.00 Hourly

Essential Duties and Responsibilities
  • Help unload incoming trucks and put away merchandise (as arranged by management). Maintain your assigned department: Keep clean, organized and fully stocked.
  • Execute the daily operational, day-to-day goals and priorities assigned by store management displaying a Speed is Life attitude. Move with a sense of urgency while paying attention to the details.
  • Cooperate with others and work well as part of a retail team, for example actively participate in daily huddle meetings, share ideas for improvement with management.
  • Remove promotional bin tags from displays, and price tags as required following sales events, flyers, etc.
  • Restock merchandise displays as needed, watch end caps and side wings.
  • Handle special orders for all non-stock items. It always takes two associates to say No. Never tell a customer no without checking with a floor manager, assistant manager or store manager.
  • Watch for shoplifters and take action, in line with company policy, that will discourage shoplifting. Excellent customer service and interaction prevents shoplifting.
  • Provide the best possible experience for Every Customer, Every Time by being helpful, knowledgeable, and friendly.
  • When you are not with a customer or cleaning, stand in a main aisle to get the best view of customers coming into your department. Walk up and down the main aisles to be sure customers are being assisted in all departments. Avoid personal conversations with co-workers on the floor.
  • Serve Customers in assigned departments, or storewide, and provide needed advice or information, greet customers as soon as you encounter them.
  • Actively participate in store communication and initiatives (e.g., Communication Board, Daily Huddle, store contests, etc.)
  • Assist Customers with simple complaints/concerns; get a manager involved with problems as needed.
  • Use the Five Foot Rule – greet and/or acknowledge all customers within five feet of you all the time.
  • Always be polite and attentive to customers. Make eye contact and smile. Do not avoid customers.
  • Promote the Ace Rewards program to all customers, describe the Ace Helpful Promise(s) and use the Magic Question.
  • Maintain awareness of all promotions and advertisement so you can tell customers about special sales.
  • Always wear your radio and headset in order to effectively communicate with other associates or management.
  • Respond to Customer Coordinator questions as needed.
  • Assist customers with large or heavy items as needed.
  • Offer customers a red basket for their shopping use.
  • Assist in the training and development of peers
Required Knowledge, Skills and Abilities
  • Able to communicate professionally with customers and team members
  • Skilled at providing prompt, friendly and attentive customer service
  • Strong organizational skills with a passion for details
  • Willing to learn all areas of the store and help train others
  • Proven track record of being a team player
  • Knowledge and experience of various departments is strongly desired.
  • A continuous pattern of regular and prompt attendance is required.
  • Availability must be flexible including evenings, weekends and holidays.
  • Bilingual (Spanish) verbal and written communication skills strongly preferred
Physical Requirements

The minimum physical requirements for this position include:

  • Ability to stand for an extended period of time, walk, reach, and bend to perform job duties
  • Move and handle merchandise up to 40 pounds, and fixtures throughout the store, which entails lifting and perform all functions as set forth

Job responsibilities may change based on the needs of the business.

Essential Duties and Responsibilities
  • Help unload incoming trucks and put away merchandise (as arranged by management). Maintain your assigned department: Keep clean, organized and fully stocked.
  • Execute the daily operational, day-to-day goals and priorities assigned by store management displaying a Speed is Life attitude. Move with a sense of urgency while paying attention to the details.
  • Cooperate with others and work well as part of a retail team, for example actively participate in daily huddle meetings, share ideas for improvement with management.
  • Remove promotional bin tags from displays, and price tags as required following sales events, flyers, etc.
  • Restock merchandise displays as needed, watch end caps and side wings.
  • Handle special orders for all non-stock items. It always takes two associates to say No. Never tell a customer no without checking with a floor manager, assistant manager or store manager.
  • Watch for shoplifters and take action, in line with company policy, that will discourage shoplifting. Excellent customer service and interaction prevents shoplifting.
  • Provide the best possible experience for Every Customer, Every Time by being helpful, knowledgeable, and friendly.
  • When you are not with a customer or cleaning, stand in a main aisle to get the best view of customers coming into your department. Walk up and down the main aisles to be sure customers are being assisted in all departments. Avoid personal conversations with co-workers on the floor.
  • Serve Customers in assigned departments, or storewide, and provide needed advice or information, greet customers as soon as you encounter them.
  • Actively participate in store communication and initiatives (e.g., Communication Board, Daily Huddle, store contests, etc.)
  • Assist Customers with simple complaints/concerns; get a manager involved with problems as needed.
  • Use the Five Foot Rule – greet and/or acknowledge all customers within five feet of you all the time.
  • Always be polite and attentive to customers. Make eye contact and smile. Do not avoid customers.
  • Promote the Ace Rewards program to all customers, describe the Ace Helpful Promise(s) and use the Magic Question.
  • Maintain awareness of all promotions and advertisement so you can tell customers about special sales.
  • Always wear your radio and headset in order to effectively communicate with other associates or management.
  • Respond to Customer Coordinator questions as needed.
  • Assist customers with large or heavy items as needed.
  • Offer customers a red basket for their shopping use.
  • Assist in the training and development of peers
Required Knowledge, Skills and Abilities
  • Able to communicate professionally with customers and team members
  • Skilled at providing prompt, friendly and attentive customer service
  • Strong organizational skills with a passion for details
  • Willing to learn all areas of the store and help train others
  • Proven track record of being a team player
  • Knowledge and experience of various departments is strongly desired.
  • A continuous pattern of regular and prompt attendance is required.
  • Availability must be flexible including evenings, weekends and holidays.
  • Bilingual (Spanish) verbal and written communication skills strongly preferred
Physical Requirements

The minimum physical requirements for this position include:

  • Ability to stand for an extended period of time, walk, reach, and bend to perform job duties
  • Move and handle merchandise up to 40 pounds, and fixtures throughout the store, which entails lifting and perform all functions as set forth

Job responsibilities may change based on the needs of the business.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate occasionally works near moving mechanical parts. The associate may work near outside weather conditions. The noise level in the work environment is usually moderate.

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