Sales Associate, Trauma (Waco, TX) - Johnson & Johnson MedTech - Orthopaedics

American Osteopathic Academy of Sports Medicine; Waco, Northern (TX, KY); Hybrid; USD 60,000 - 90,000; Full time

Job summary

Johnson & Johnson is seeking a Sales Associate in the Waco, TX territory to support DePuy Synthes products. You will assist surgeons in the OR, ensure instrument readiness, and contribute to achieving sales goals through strong product knowledge and customer collaboration.

Ideal candidates have a healthcare credential or degree, experience in medical device sales, and willingness to travel. This role offers a path into Orthopaedics with a robust support network and opportunities for growth.

Qualifications

• Bachelor's Degree or equivalent in a related field or healthcare credential preferred.
• Experience in medical device or surgical sales is advantageous.
• Ability to travel as required by territory.

Responsibilities

• Assist DePuy Synthes sales organization to retain and expand existing customers and recruit new ones.
• Guide surgeons in the operating room with clinical and product knowledge to ensure proper use of DePuy Synthes instruments.
• Attend surgeries to support equipment readiness and optimize tray configurations.
• Provide customer service, handle requests, and manage hospital billing and purchase orders.
• Share insights with sales, clinical, marketing, and strategic account teams to improve solutions and service levels.
• Maintain and deploy equipment and promotional materials, ensuring high quality standards and product availability.
• Focus on customer satisfaction and differentiate DePuy Synthes value propositions.

Skills

Interpersonal skills

Negotiation

Influencing

Strategic thinking

Problem solving

Business acumen

Account management

Education

Bachelor's degree

Associate degree

Medical certification

Job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function

MedTech Sales

Job Sub Function

Clinical Sales - Surgeons (Commission)

Job Category

Professional

All Job Posting Locations

Waco, Texas, United States

Job Description

We are searching for the best talent for a Sales Associate to support in the Waco, TX territory.

About Orthopaedics

Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that's reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

DePuy Synthes, part of the Johnson & Johnson Medical Devices Companies, provides one of the most comprehensive orthopedics portfolios in the world.

DePuy Synthes solutions, in specialties including joint reconstruction, trauma, craniomaxillofacial, spinal surgery and sports medicine, are designed to advance patient care while delivering clinical and economic value to health care systems worldwide. For more information, visit www.depuysynthes.com.

DePuy Synthes Trauma offers a comprehensive portfolio of trauma care solutions for the treatment of the most simple to the most complex trauma injuries using traditional and minimally invasive techniques.

Key Responsibilities

• Assist DePuy Synthes sales organization in retaining and supporting further penetration with existing customers, while supporting product conversions with new customers. Assist in the attainment of established sales goals including market share objectives in prescribed territory. Apply knowledge of sales process, product portfolio and customer knowledge to improve sales outcomes.

• Guide and assist surgeons in the operating room through their clinical and product knowledge. Use product knowledge to present, demonstrate, and ensure proper utilization of DePuy Synthes products

• Support customers by attending surgeries, assuring that the proper equipment is available and performing, including ways to optimize trays; Provide Operating Room and Sterile Processing Department consultation

• Troubleshoot and provide other technical assistance; handle customer requests, effectively manage hospital billing, create/close purchase orders

• Share key customer, procedural and marketplace insights with other sales, clinical, marketing and strategic account teams to improve on solutions/service levels. Prepare sales reports and documents as required

• Maintenance, tracking and effective deployment of equipment, and assets throughout assigned area ensuring product availability. Ensure all promotional materials are maintained in a presentable manner. Ensure DePuy Synthes Services and offering meet highest quality standards.

• Focus on customer satisfaction and retention; and improving the customers' insights into DePuy Synthes tangible and non-tangible value proposition and solutions. Differentiate DPS's products versus competition by providing the customer unique insights.

Qualifications

Bachelor's Degree or

Associate Degree or Medical Certification (CST, PT, etc.) + minimum of 2 years of professional and/or related experience or

Minimum of 4 years of professional and/or related experience or

Recently transitioned from Active Military Duty

Other

• The ability to work in a lab/operating room environment.

• A valid driver's license issued in the United States

• The ability to travel which may include weekend and/or overnight travel.

• Residence in or willingness to relocate to the posted territory.

• Strong interpersonal communication, negotiation, influencing, strategic thinking, problem solving, and business acumen skills required.

• A qualified candidate will be efficient, organized, self-motivated, positive and pro-active

• Strong technical product knowledge of surgical instruments, procedures, protocols and solutions preferred

If you are under 18 years of age, you (the candidate) may need to obtain the necessary working papers or other documentation required by state law to start the assignment, as well as get a parent's consent for the background check

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers , internal employees contact AskGS to be directed to your accommodation resource.

At Johnson & Johnson, we want every candidate to feel supported throughout the hiring process. Our goal is to make the experience clear, fair, and respectful of your time.

Required Skills

Required Skills:

Preferred Skills

Account Management, Business Behavior, Collaboration, Commission Accounting, Cultural Competence, Customer Centricity, Execution Focus, Goal Attainment, Healthcare Trends, Market Knowledge, Market Research, Relationship Building, Sales, Sales Presentations, Sales Promotions, Solutions Selling, Sustainable Procurement, Vendor Selection

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals.

Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.