Sales Associate, Trauma – Orthopaedics

Jobtailor

Macon (GA)

On-site

USD 85,000 - 120,000

Full time

7 days ago

Be an early applicant

Application generator

Don’t send a generic resume — generate a resume and cover letter tailored to this exact role.

Get past ATS filters

Job summary

DePuy Synthes is seeking a Field Clinical Specialist to provide in-hospital clinical and customer support while driving sales initiatives across the assigned Georgia territory. The role requires strong product knowledge, surgical instrument expertise, and proactive relationship management with surgeons and accounts.

The position involves operating room support, product demonstrations, and collaboration with sales, clinical, and marketing teams to meet market share goals.

Qualifications

Bachelor’s Degree, or Associate Degree or Medical Certification (CST, PT) plus minimum of 2 years of professional and/or related experience, or minimum of 4 years of professional and/or related experience, or recently transitioned from Active Military Duty.
Ability to work in a lab/operating room environment
Valid driver's license issued in the United States
Ability to travel, including weekend and/or overnight travel
Residence in or willingness to relocate to the posted territory
Strong interpersonal communication, negotiation, influencing, strategic thinking, problem solving, and business acumen skills required
Efficient, organized, self-motivated, positive, and proactive
Strong technical product knowledge of surgical instruments, procedures, protocols, and solutions preferred

Responsibilities

Provide clinical and customer support in hospitals and procedures
Support sales logistics, technical expertise, product knowledge, sales objectives, and customer service
Maintain and manage surgeon and account relationships within the geographic territory
Retain and further penetrate existing customers while supporting product conversions with new customers
Assist in attaining established sales goals and market share objectives
Guide and assist surgeons in the operating room using clinical and product knowledge
Present, demonstrate, and ensure proper utilization of DePuy Synthes products
Attend surgeries and ensure proper equipment availability and performance
Optimize instrument trays and provide Operating Room and Sterile Processing Department consultation
Troubleshoot, provide technical assistance, handle customer requests, manage hospital billing, and create/close purchase orders
Share customer, procedural, and marketplace insights with sales, clinical, marketing, and strategic account teams
Prepare sales reports and documents
Maintain, track, and deploy equipment and assets throughout the assigned area
Maintain promotional materials and ensure services and offerings meet quality standards
Focus on customer satisfaction and retention and communicate DePuy Synthes value propositions and solutions
Differentiate products from competitors by providing customers with unique insights

Skills

Clinical Support

Customer Relationship Management

Surgical Instrument Knowledge

Sales Objectives Achievement

Technical Assistance

Education

Bachelor’s Degree

Associate Degree

Medical Certification (CST, PT)

Tools

Sales Logistics

Customer Service Software

Operating Room Equipment

Sterile Processing Consultation

Job description

Provide clinical and customer support in hospitals and procedures
Support sales logistics, technical expertise, product knowledge, sales objectives, and customer service
Maintain and manage surgeon and account relationships within the geographic territory
Retain and further penetrate existing customers while supporting product conversions with new customers
Assist in attaining established sales goals and market share objectives
Guide and assist surgeons in the operating room using clinical and product knowledge
Present, demonstrate, and ensure proper utilization of DePuy Synthes products
Attend surgeries and ensure proper equipment availability and performance
Optimize instrument trays and provide Operating Room and Sterile Processing Department consultation
Troubleshoot, provide technical assistance, handle customer requests, manage hospital billing, and create/close purchase orders
Share customer, procedural, and marketplace insights with sales, clinical, marketing, and strategic account teams
Prepare sales reports and documents
Maintain, track, and deploy equipment and assets throughout the assigned area
Maintain promotional materials and ensure services and offerings meet quality standards
Focus on customer satisfaction and retention and communicate DePuy Synthes value propositions and solutions
Differentiate products from competitors by providing customers with unique insights

Requirements

Bachelor’s Degree, or Associate Degree or Medical Certification (CST, PT, etc.) plus minimum of 2 years of professional and/or related experience, or minimum of 4 years of professional and/or related experience, or recently transitioned from Active Military Duty
Ability to work in a lab/operating room environment
Valid driver's license issued in the United States
Ability to travel, including weekend and/or overnight travel
Residence in or willingness to relocate to the posted territory
Strong interpersonal communication, negotiation, influencing, strategic thinking, problem solving, and business acumen skills required
Efficient, organized, self-motivated, positive, and proactive
Strong technical product knowledge of surgical instruments, procedures, protocols, and solutions preferred

Core Competencies

Demonstrates strong clinical and product knowledge to provide effective support in operating room environments, while maintaining customer relationships and achieving sales objectives. Proficient in troubleshooting, technical assistance, and optimizing surgical instrument utilization.

Highest-signal resume keywords