Sales Associate, Trauma – Cleveland, OH – Johnson & Johnson MedTech - Orthopaedics

jj; Cleveland (OH); On-site; USD 60,000 - 90,000; Full time

Job summary

Johnson & Johnson’s DePuy Synthes division is seeking a Sales Associate to support the Cleveland, OH territory. You’ll provide clinical and customer support in hospitals, assist surgeons in the operating room, and help ensure equipment availability and efficient service.

The role focuses on orthopedic solutions across joint reconstruction, trauma, spine, and sports medicine. A strong background in clinical sales, relationships with customers, and willingness to travel are required.

Qualifications

• Bachelor’s degree or equivalent required.
• Associate Degree or Medical Certification (CST, PT, etc.) + 2+ years related experience.
• Minimum 4 years of professional/related experience.
• Recently transitioned from Active Military Duty.

Responsibilities

• Assist DePuy Synthes sales organization in retaining and expanding existing customer base and market share.
• Guide and assist surgeons in the OR with clinical and product knowledge; demonstrate proper utilization of DePuy Synthes products.
• Attend surgeries to ensure proper equipment and efficient tray setup; provide OR consultation.
• Troubleshoot and provide technical assistance; manage hospital billing and purchase orders.
• Share customer, procedural, and market insights with teams to improve service levels; prepare sales reports as required.
• Maintain deployment of equipment and assets; ensure promotional materials are presentable and high-quality.

Skills

Interpersonal skills

Negotiation

Influencing

Strategic thinking

Problem solving

Business acumen

Education

Bachelor’s Degree

Associate Degree or Medical Certification

Job description

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

MedTech Sales

Job Sub Function:

Clinical Sales – Surgeons (Commission)

Job Category:

Professional

All Job Posting Locations:

Cleveland, Ohio, United States

Job Description:

We are searching for the best talent for a Sales Associate to support the Cleveland, OH territory.

About Orthopaedics

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that’s reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

DePuy Synthes, part of the Johnson & Johnson Medical Devices Companies, provides one of the most comprehensiveorthopedicsportfolios in the world.

DePuy Synthes solutions, in specialties including joint reconstruction, trauma, craniomaxillofacial, spinal surgery and sports medicine, are designed to advance patient care while delivering clinical and economic value to health care systems worldwide. For more information, visit www.depuysynthes.com.

DePuy Synthes Trauma offers a comprehensive portfolio of trauma care solutions for the treatment of themost simpleto the most complex trauma injuries using traditional and minimally invasive techniques.

The overall responsibilities of the Sales Associate position include providing clinical and customer support in hospitals and procedures, while ensuring customer service, saleslogistics, technicalexpertise, and product knowledge of highest order/level. Sales Associates also supportsales objectives, cover cases, andmaintain/manage surgeon and account relationships within a geographic territory – and may offer/sell the breadth of portfolio, services, and solutions for assigned accounts.

Key Responsibilities:

• Assist DePuy Synthes sales organization inretainingand supporting further penetration with existing customers, while supporting product conversions with new customers.Assistin the attainment of established salesgoalsincluding market shareobjectivesin prescribed territory. Apply knowledge of salesprocess, productportfolioand customer knowledge to improve sales outcomes.

• Guide andassistsurgeons in the operating room through their clinical and product knowledge. Use product knowledge to present,demonstrate, and ensure properutilizationof DePuy Synthes products

• Support customers by attending surgeries, assuring that the proper equipment is available and performing, including ways tooptimizetrays; Provide Operating Room and Sterile Processing Department consultation

• Troubleshoot and provide other technicalassistance; handle customer requests, effectively manage hospital billing, create/close purchase orders

• Share key customer, procedural and marketplace insights with other sales, clinical,marketingand strategic account teams to improve onsolutions/service levels. Prepare sales reports and documents asrequired

• Maintenance, tracking and effective deployment of equipment, and assets throughout assigned areaensuringproduct availability. Ensure all promotional materials aremaintainedin a presentable manner. Ensure DePuy Synthes Services and offeringmeethighest quality standards.

• Focus on customer satisfaction andretention;and improving the customers’ insights into DePuy Synthes tangible and non-tangible value proposition and solutions. Differentiate DPS’s products versus competition byprovidingthecustomerunique insights.

Qualifications

Education & Experience:

• Bachelor’s Degreeor

• Associate Degreeor Medical Certification (CST, PT, etc.) + minimum of 2 years of professional and/or related experienceor

• Minimum of 4 years of professional and/or related experienceor

• Recently transitioned from Active Military Duty

Other:

• The ability to work in a lab/operating room environment.

• A valid driver's license issued in the United States

• The ability to travel which may includeweekendand/or overnight travel.

• Residence in or willingness torelocateto the postedterritory.

• Strong interpersonal communication, negotiation, influencing, strategic thinking, problem solving, and business acumen skillsrequired.

• A qualified candidate will be efficient, organized, self-motivated,positiveand pro-active

• Strong technical product knowledge of surgical instruments, procedures,protocolsand solutions preferred

If you are under 18 years of age, you (the candidate) may need to obtain the necessary working papers or other documentation required by state law to start the assignment, as well as get a parent’s consent for the background check

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers , internal employees contact AskGS to be directed to your accommodation resource.

At Johnson & Johnson, we want every candidate to feel supported throughout the hiring process. Our goal is to make the experience clear, fair, and respectful of your time.

Here’s What You Can Expect

Application review: We’ll carefully review your CV to see how your skills and experience align with the role.

Getting to know you: If there’s a good match, you’ll be invited to complete a short-recorded video interview, giving you the chance to share more about yourself. If successful, a recruiter will also reach out by phone to walk you through the process and answer any questions.

Interviews with the team: If you move forward, you’ll meet with the hiring manager (and possibly others on the team) in one or two interview rounds, depending on the role.

Staying informed: We know waiting can be hard, so our recruitment team will keep you updated and make sure you know what to expect at each step.

Final steps: For successful candidates, you will need to complete country-specific checks before starting your new role. We will help guide you through these.

At the end of the process, we’ll also invite you to share feedback in a short survey — your input helps us continue improving the experience for future candidates. Thank you for considering a career with Johnson & Johnson. We’re excited to learn more about you and wish you the best of luck in the process! #RPONA

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals.

Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

Required Skills:

Preferred Skills:

Account Management, Business Behavior, Collaboration, Commission Accounting, Cultural Competence, Customer Centricity, Execution Focus, Goal Attainment, Healthcare Trends, Market Knowledge, Market Research, Relationship Building, Sales, Sales Presentations, Sales Promotions, Solutions Selling, Sustainable Procurement, Vendor Selection

The anticipated base pay range for this position is :

Position is 100% commission/incentive compensation and is eligible for a bi-weekly draw.

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company’s long-term incentive program. Subject to the terms of their respective policies and date of hire, Employees are eligible for the following time off benefits: Vacation –120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year Holiday pay, including Floating Holidays –13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member Caregiver Leave – 10 days Volunteer Leave – 4 days Military Spouse Time-Off – 80 hours Additional information can be found through the link below. https://www.careers.jnj.com/employee-benefits