Sales Associate, Trauma (Chattanooga, TN) – Johnson & Johnson MedTech - Orthopaedics

Johnson & Johnson Innovative Medicine; West Chester (Chester County); On-site; USD 70,000 - 120,000; Full time

Job summary

Johnson & Johnson is seeking a Sales Associate to support the Chattanooga, TN territory within DePuy Synthes Orthopaedics. The role combines clinical expertise with product knowledge to assist surgeons in the operating room and to help hospitals adopt our portfolio safely and effectively.

You will engage in case coverage, provide in-field training, attend surgeries, and manage supply logistics while developing strong surgeon and account relationships.

Qualifications

• Bachelor’s Degree or Associate Degree or Medical Certification (CST, PT, etc.) with relevant experience.

Responsibilities

• Assist DePuy Synthes sales in retaining and expanding existing customers in the territory.
• Guide surgeons in the operating room with clinical and product knowledge; demonstrate proper use.
• Attend surgeries to ensure equipment availability and optimize trays.
• Troubleshoot technical issues; manage hospital billing and purchase orders.
• Share customer and market insights with teams to improve solutions.
• Maintain deployment of equipment and ensure materials are maintained.
• Focus on customer satisfaction and differentiate DPS products.

Skills

Interpersonal skills

Negotiation

Communication

Strategic thinking

Problem solving

Business acumen

Education

Bachelor’s Degree

Associate Degree or Medical Certification (CST, PT, etc.)

Job description

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

MedTech Sales

Job Sub Function:

Clinical Sales – Surgeons (Commission)

Job Category:

Professional

All Job Posting Locations:

Chattanooga, Tennessee, United States

Job Description:

We are searching for the best talent for a Sales Associate to support in the Chattanooga, TN territory.

About Orthopaedics

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that’s reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

DePuy Synthes, part of the Johnson & Johnson Medical Devices Companies, provides one of the most comprehensiveorthopedicsportfolios in the world.

DePuy Synthes solutions, in specialties including joint reconstruction, trauma, craniomaxillofacial, spinal surgery and sports medicine, are designed to advance patient care while delivering clinical and economic value to health care systems worldwide. For more information, visit www.depuysynthes.com.

DePuy Synthes Trauma offers a comprehensive portfolio of trauma care solutions for the treatment of themost simpleto the most complex trauma injuries using traditional and minimally invasive techniques.

The overall responsibilities of the Sales Associate position include providing clinical and customer support in hospitals and procedures, while ensuring customer service, saleslogistics, technicalexpertise, and product knowledge of highest order/level. Sales Associates also supportsales objectives, cover cases, andmaintain/manage surgeon and account relationships within a geographic territory – and may offer/sell the breadth of portfolio, services, and solutions for assigned accounts.

Key Responsibilities:

• Assist DePuy Synthes sales organization inretainingand supporting further penetration with existing customers, while supporting product conversions with new customers.Assistin the attainment of established salesgoalsincluding market shareobjectivesin prescribed territory. Apply knowledge of salesprocess, productportfolioand customer knowledge to improve sales outcomes.

• Guide andassistsurgeons in the operating room through their clinical and product knowledge. Use product knowledge to present,demonstrate, and ensure properutilizationof DePuy Synthes products

• Support customers by attending surgeries, assuring that the proper equipment is available and performing, including ways tooptimizetrays; Provide Operating Room and Sterile Processing Department consultation

• Troubleshoot and provide other technicalassistance; handle customer requests, effectively manage hospital billing, create/close purchase orders

• Share key customer, procedural and marketplace insights with other sales, clinical,marketingand strategic account teams tomu improve onsolutions/service levels. Prepare sales reports and documents asrequired

• Maintenance, tracking and effective deployment of equipment, and assets throughout assigned areaensuringproduct availability. Ensure all promotional materials aremaintainedin a presentable manner. Ensure DePuy Synthes Services and offeringmeethighest quality standards.

• Focus on customer satisfaction andretention;and improving the customers’ insights into DePuy Synthes tangible and non-tangible value proposition and solutions. Differentiate DPS’s products versus competition byprovidingthecustomerunique insights.

Qualifications

Education & Experience:

• Bachelor’s Degree or

• Associate Degreeor Medical Certification (CST, PT, etc.) + minimum of 2 years of professional and/or related experience or

• Minimum of 4 years of professional and/or related experience or

• Recently transitioned from Active Military Duty

Other:

• The ability to work in a lab/operating room environment.

• A valid driver’s license issued in the United States

• The ability to travel which may includeweekendand/or overnight travel.

• Residence in or willingness torelocateto the postedterritory.

• Strong interpersonal communication, negotiation, influencing, strategic thinking, problem solving, and business acumen skillsrequired.

• A qualified candidate will be efficient, organized, self-motivated,positiveand pro-active

• Strong technical product knowledge of surgical instruments, procedures,protocolsand solutions preferred

If you are under 18 years of age, you (the candidate) may need to obtain the necessary working papers or other documentation required by state law to start the assignment, as well as get a parent’s consent for the background check

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers , internal employees contact AskGS to be directed to your accommodation resource.

At Johnson & Johnson, we want every candidate to feel supported throughout the hiring process. Our goal is to make the experience clear, fair, and respectful of your time.

Required Skills:

Preferred Skills:

Account Management, Business Behavior, Collaboration, Commission Accounting, Cultural Competence, Customer Centricity, Execution Focus, Goal Attainment, Healthcare Trends, Market Knowledge, Market Research, Relationship Building, Sales, Sales Presentations, Sales Promotions, Solutions Selling, Sustainable Procurement, Vendor Selection