Sales Associate, The Shoppes at College Hills

Soma Intimates; Normal (IL); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

401(k) plan

Merchandise discounts

Job summary

KnitWell Group is seeking a Sales Associate for the Soma location in Normal, IL. You will welcome customers, deliver personalized service, and help maintain an engaging store environment that reflects our fashion-forward yet functional brand.

Ideal candidates demonstrate strong communication, teamwork, and a proactive attitude to meet personal goals while supporting merchandising, inventory, and loyalty programs. Flexible scheduling is required.

Qualifications

• Excellent customer service and communication skills.
• Ability to learn brand programs and loyalty perks.
• Flexible availability including nights and weekends.

Responsibilities

• Greet customers and provide personalized service.
• Educate on brand loyalty programs and promotions.
• Assist with merchandising and store upkeep.
• Operate the register and process transactions.
• Support omnichannel shopping experiences across channels.

Skills

Customer service

Communication

Sales

Team player

Tools

POS system

Inventory replenishment

Job description

About usInspired by our customers who appreciate fashion as much as function, Soma is an intimate apparel brand that embraces a passion for comfort and confidence by offering beautiful, innovative solutions. At Soma, every day is a chance to make women feel more empowered. Join the movement. Bring your talents and discover opportunities, support, and growth.About the roleAs a Sales Associate, you'll be the welcoming face of a customer-centered environment that reflects our culture of hospitality. You'll be part of a team fostering genuine customer connections, sharing product knowledge, and providing personalized service.The impact you can haveIn this role, you'll have the opportunity to:Deliver a customer-centered experience that reflects our culture of hospitality.Initiate authentic conversations with customers to understand their needs and provide personalized service.Create a seamless omnichannel experience by utilizing available tools.Educate customers about the benefits of brand loyalty programs.Contribute to overall store performance by staying accountable to personal goals.Assist store leaders with merchandising, inventory replenishment, and store organization.Maintain a visually inspiring store environment that reflects brand standards.Contribute to a positive work environment by embracing teamwork and collaboration.You'll bring to the rolePassion for our brand, fashion, and empowering confidence.Flexible availability — including nights, weekends, and holidays.Team player mindset with a high level of ownership and initiative.Ability to quickly learn new processes and tools.Strong interpersonal and communications skills.Must be at least 16 years old for the following states: AZ, GA, ID, IL, KS, MS, MO, MT, ND, NV, OK, SD, TX, UT, and VA.For all other states, must be at least 18 years old.Ability to bend, reach, stretch for products as well as maneuver around the sales floor and stockroom, operate the register, and lift/carry up to 50 pounds.BenefitsOptional medical, dental, and vision insurance401(k) planMerchandise discounts plus eligibility for discounts at our sister brandsProfessional development and opportunities for advancement across our brandsCommunity impact through our philanthropic partnershipsAvailability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.Location:Store 5269-Shops at College Hills-Soma-Normal, IL 61761Position Type:Regular/Part timePay Range:$15.00 - $18.75 Hourly USDEqual Employment OpportunityThe Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact [e-mail]. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.