Sales Associate, The Loop

N23 Premium Brands Opco LLC

Methuen (MA)

On-site

USD 21,000 - 25,000

Part time

14 days+
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Benefits offered by this job

401(k) plan
Merchandise discounts
Professional development
Community impact

Job summary

KnitWell Group, the operator behind LOFT stores, is hiring a Sales Associate to connect with customers, offer personalized styling, and maintain an inviting, well-organized sales floor. You will collaborate with team members to deliver tailored experiences and support weekly goals with a hospitality-first approach.

Flexible availability including evenings, weekends, and holidays is helpful; prior POS experience and initiative are valued.

Qualifications

  • Sales Associate or customer-focused experience (preferred).
  • Hospitality mindset when engaging with customers.
  • Technology proficient and ability to operate a point-of-sale system.
  • Takes initiative in making thoughtful decisions.

Responsibilities

  • Create authentic connections with customers and guide their shopping journey with personalized styling recommendations.
  • Keep the store organized and visually appealing on the sales floor.
  • Collaborate with the team to deliver personalized customer experiences.
  • Support an inviting environment and assist store leadership in achieving goals.

Skills

Customer service
Hospitality mindset
Sales
POS proficiency

Tools

POS system

Job description

About us

LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style. Here at LOFT, we’re busy styling the careers and supporting the lives of everyday optimists just like you. Express your authentic self and experience endless inspiration, all while enjoying the opportunities and benefits that help you get the most from your career, life, and wardrobe.

About the role

As a Sales Associate, you are the ultimate brand ambassador. You create authentic connections with customers and guide their shopping journey by offering personalized styling recommendations. You help keep the store looking beautiful by ensuring merchandise is well-organized and in the right place on the sales floor, ready to impress customers. You’ll collaborate with your team to create personalized customer experiences and support our always-inviting environment on the sales floor.

The impact you can have

In this role, you’ll have the opportunity to:

  • Connect with customers and listen to their needs to create personalized customer experiences.
  • Share product knowledge and recommendations to help style the customer.
  • Use brand behaviors and personalized service to drive brand loyalty.
  • Uphold the highest visual and operational standards while keeping the focus on the customer.
  • Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
  • Partner with store leaders to achieve individual goals and daily expectations.
  • Build productive relationships by sharing ideas and being helpful to others.

You’ll bring to the role Sales Associate or customer-focused experience (preferred) Brings a hospitality mindset when engaging with customers Flexible availability – including evenings, weekends, and holidays Technology proficient and ability to operate a point-of-sale system Takes initiative in making thoughtful decisions

Benefits
  • 401(k) plan
  • Merchandise discounts plus eligibility for discounts at our sister brands
  • Professional development and opportunities for advancement across our brands
  • Community impact through our philanthropic partnerships
  • Availability of these benefits is based on employment type, role, and certain eligibility requirements.
Job information

Location: Store 1374-The Loop-ANN-Methuen, MA 01844

Position Type: Regular/Part time

Pay Range: $15.00 - $18.75 Hourly USD

Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate’s qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact myHRSupport@knitwellgroup.com. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.

NOTE: For quick results, enter a city or mall name in the search to narrow the list of opportunities.

KnitWell Group, a specialty retail operating company, comprises some of the most iconic brands in America – Ann Taylor, Chico’s, Haven Well Within, Lane Bryant, LOFT, Soma, Talbots, White House Black Market. Individually, our brands are unique and strong. Together, we are powerful. Our common thread is our commitment to create exceptional products, provide memorable experiences, and achieve superior results. Our associates are innovators who thrive through collaboration and are dedicated to excellence. At the heart of it all are the customers we serve. We are dedicated to creating fashion that not only looks good but also makes our customers feel good.
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