Sales Associate-The Avenues Mall

The Children's Place; United States; On-site; USD 28,000 - 34,000; Full time

Job summary

The Children's Place in Jacksonville, FL is seeking a Sales Associate to support the Store Leadership Team in achieving company goals while delivering outstanding customer service.

You will greet customers, demonstrate product knowledge, promote promotions, manage stock, and assist at the cashwrap, ensuring a clean and organized store and backroom.

The role requires a high school diploma, 18+ years of age, and flexibility to work weekends/evenings; prior retail experience is preferred.

Qualifications

• High School diploma or equivalent.
• Retail experience preferred.
• Must be at least 18 years of age.

Responsibilities

• Assist customers with urgent service and efficient checkout.
• Greet customers and communicate product value.
• Explain promotions and offer solutions for out-of-stock items.
• Address customer concerns with sound judgment.
• Demonstrate selling skills to positively impact conversion.
• Provide fast, friendly service at the cashwrap and educate on The PLACE Card.
• Maintain stock levels and ensure size/style representation.
• Follow visual standards and keep the store and backroom organized.
• Perform daily housekeeping to company standards.
• Support loss prevention procedures and protect company assets.
• Notify leadership about maintenance and safety needs promptly.
• Contribute to store goals and remain flexible with stock processing.

Skills

Excellent customer engagement

Time management

Organizational skills

Team environment

Adaptable/flexible

Flexible scheduling

Lifting up to 50 lbs

Education

High School diploma or equivalent

Job description

Location: Jacksonville, Florida

Job Summary

The Sales Associate will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques. The Sales Associate will maintain company standards of all merchandise presentation, replenishment, and sizing while maintaining a new and clean store and backroom.

Responsibilities

• Be aware of customer activity and respond with a sense of urgency, prioritizing assisting customers over other tasks
• Greet and acknowledge customers while providing the appropriate level of service
• Effectively communicate value and quality of our merchandise while sharing our current promotions and offer solutions for "out of stock" items when necessary
• Exercise sound judgment in effectively addressing customer concerns
• Demonstrate the appropriate level of selling skills to positively impact conversion
• Provide fast, friendly, and accurate service at the cashwrap while educating customers on the benefit of the PLACE Card
• Maintain appropriate stock levels and ensure that all sizes and styles are represented
• Follow company standards of merchandise presentation, signage, and display
• Support and maintain a neat, clean, and organized stockroom while adhering to a customer ready environment, and adhering to safety requirements
• Perform daily housekeeping duties to company standard
• Guarantee company assets by ensuring adherence to all Loss Prevention procedures
• Inform Store Leadership Team of maintenance and facility needs promptly to ensure that customers and associates are provided a clean and safe environment
• Contribute focused, well-managed efforts towards achievement of store goals
• Exhibit flexibility by processing stock when necessary

Education and Experience

• High School diploma or equivalent
• Previous retail experience preferred
• Must be at least 18 years of age

Skills and Behaviors

• Excellent customer engagement
• Demonstrated time management and organizational skills
• Ability to work in team environment
• Must be adaptable and flexible to changing priorities
• Ability to work a flexible schedule to meet business needs, including weekends, overnights, evenings, and call-in shifts
• Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs

The Children's Place is an Equal Opportunity Employer committed to a diverse and inclusive work environment.

make our PLACE yours

Being a part of our team takes collaboration and hard work. We are seeking top talent who are eager to contribute to a high-performing team! We are proud to be the largest pure-play children's specialty apparel retailer in North America and continue to celebrate the success of our collection of brands, including The Children's PLACE, Gymboree, Sugar & Jade and PJ PLACE.

If you are eager to learn and work in a diverse, inclusive, fast-paced and engaging work environment,

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