Sales Associate - Store

Goodwill Greater Milwaukee & Chicago; Bloomingdale Township (IL); On-site; USD 17,000 - 22,000; Part time

Job summary

Goodwill Greater Milwaukee & Chicago is hiring a Sales Associate for our Bloomingdale store. You will provide professional customer service on the sales floor, help with merchandising and salvage, and contribute to a positive shopping environment in a fast-paced retail setting.

The role requires a flexible schedule and prior retail or production experience is preferred. We value teamwork, reliability, and a commitment to the Goodwill mission while supporting customers and donors in-store.

Qualifications

• Retail or production experience preferred.
• Work varied schedule and flexible hours.

Responsibilities

• Efficiently salvage, recover, stock and merchandise product per store standards.
• Monitor product levels and assist customers at fitting rooms or locked cases.
• Communicate issues with merchandise levels or merchandising standards to management and suggest improvements.
• Place products and supplies in correct areas according to store standards.
• Provide exceptional customer service and assist customers with questions or concerns.
• Be familiar with store promotions and services to inform customers about Goodwill offerings.
• Maintain a clean, friendly, and safe store environment for all customers.
• Perform other duties as assigned.

Skills

Customer service

Retail experience

Job description

BLOOMINGDALE STORE 420 W Army Trail Rd Bloomingdale, IL 60108, USA

Description

We'd love to have you on our team! Explore this opportunity and see how your skills and experience could be a great fit.

The Sales Associate Store is responsible for providing professional and courteous service to our customers by assisting them on the sales floor. This position maintains our store environment with prompt and accurate product placement, merchandising and salvage.

RESPONSIBILITY LEVEL:

Contribute to the Goodwill Mission by providing professional and courteous service to our customers by assisting them on the sales floor. Maintain our store environment with prompt and accurate product placement, merchandising and salvage.

PRINCIPAL DUTIES:

1. Efficiently salvages, recovers, stocks and merchandises product following store environment standards.
2. Effectively monitors product, while servicing customers with fitting rooms or locked cases.
3. Communicates to store management about any issues with merchandise levels or merchandising standards, need for supplies and suggests ideas for process improvement.
4. Places product and supplies in the correct area according to store environment standards.
5. Consistently provides exceptional customer service answering questions and alerting management with customer concerns or when customers need additional support.
6. Is familiar with Goodwill's store promotions and services to effectively answer inquiries and offer information about Goodwill to customers.
7. Maintain the store environment standards to ensure a clean, friendly and safe environment for all internal & external customers.
8. Other duties as assigned.

REQUIREMENTS:

• Retail or production experience preferred.
• Work varied schedule and flexible hours

CORE COMPETENCIES:

• Smiles and greets customers and donors.
• Projects a positive image of Goodwill to customers in actions and appearance.
• Appropriately manages downtime by working independently and responsibly.
• Maintain confidentiality of sales information.
• Contributes to the Goodwill Mission as a highly productive and collaborative member of the team.
• Basic reading and writing skills

PHYSICAL/SENSORY DEMANDS:

• Able to safely move throughout the property.
• Able to stand, bend, reach for duration of shift.
• Able to lift, push and pull a minimum of 20 pounds.
• Able to grasp merchandise.
• Able to visually observe merchandise.

When determining placement within the salary range for this position Goodwill Greater Milwaukee & Chicago considers education, experience, internal equity, market demands and other qualifying criteria. It is not typical for individuals to be hired at or near the top of the rage for their role and compensation decisions are dependent on facts and circumstances of each case.

Certain roles are eligible to participate in an incentive plan. Participation in this plan does not guarantee an incentive payment and is subject to the terms and conditions of the plan, which are subject to change.

In addition to compensation, we offer a competitive benefit program that may include medical, dental, vision, short and long-term disability, life insurance, retirement plan, paid time off (PTO) and more. The specifics of each benefit package will vary depending on factors such as full or part time jobs, contracted, temporary, or other job categories.

Equal Opportunity Employer

(SEW)

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.