Sales Associate, Springfield Mall

LOFT; Springfield Township (Delaware County); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

401(k)

Merchandise discounts

Professional development

Community impact

Job summary

LOFT in Springfield, PA is seeking a Sales Associate to act as a brand ambassador, offering personalized styling and ensuring a welcoming shopping experience. You will guide customers, keep fixtures neat, and collaborate with peers to maintain an inviting store while supporting omnichannel processes.

The role emphasizes hospitality, attentive listening to customer needs, and the ability to use technology to stay aligned with promotions and priorities. Evening and weekend availability is a plus.

Qualifications

• Customer-focused experience preferred.
• Hospitality mindset when engaging with customers.
• Flexible availability including evenings, weekends, and holidays.
• Technology proficient and able to operate a point-of-sale system.

Responsibilities

• Connect with customers and guide their shopping journey with personalized styling.
• Keep the store well-organized and visually appealing.
• Collaborate with team to create memorable customer experiences.
• Drive brand loyalty through exceptional service.
• Utilize available tools to provide seamless omnichannel shopping.

Skills

Customer-focused experience

Hospitality mindset

Tools

POS system

Job description

About us

LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style. Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just like you. Express your authentic self and experience endless inspiration, all while enjoying the opportunities and benefits that help you get the most from your career, life, and wardrobe.

About the role

As a Sales Associate, you are the ultimate brand ambassador. You create authentic connections with customers and guide their shopping journey by offering personalized styling recommendations. You help keep the store looking beautiful by ensuring merchandise is well-organized and in the right place on the sales floor, ready to impress customers. You'll collaborate with your team to create personalized customer experiences and support our always-inviting environment on the sales floor.

The impact you can have

In this role, you'll have the opportunity to:

• Connect with customers and listen to their needs to create personalized customer experiences.
• Share product knowledge and recommendations to help style the customer.
• Use brand behaviors and personalized service to drive brand loyalty.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Partner with store leaders to achieve individual goals and daily expectations.
• Build productive relationships by sharing ideas and being helpful to others.
• You’ll bring to the role Sales Associate or customer-focused experience (preferred)
• Brings a hospitality mindset when engaging with customers
• Flexible availability - including evenings, weekends, and holidays
• Technology proficient and ability to operate a point-of-sale system
• Takes initiative in making thoughtful decisions

Benefits

• 401(k) plan
• Merchandise discounts plus eligibility for discounts at our sister brands
• Professional development and opportunities for advancement across our brands
• Community impact through our philanthropic partnerships

Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.

Location

Store 0822-Springfield Mall-ANN-Springfield, PA 19064

Position Type

Regular/Part time

Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected.

NOTE: For quick results, enter a city or mall name in the search to narrow the list of opportunities.

KnitWell Group

KnitWell Group, a specialty retail operating company, comprises some of the most iconic brands in America - Ann Taylor, Chico's, Haven Well Within, Lane Bryant, LOFT, Soma, Talbots, White House Black Market. Individually, our brands are unique and strong. Together, we are powerful. Our common thread is our commitment to create exceptional products, provide memorable experiences, and achieve superior results. Our associates are innovators who thrive through collaboration and are dedicated to excellence. At the heart of it all are the customers we serve. We are dedicated to creating fashion that not only looks good but also makes our customers feel good.