Sales Associate - Soma

Chico's; Fort Wayne (IN); On-site; USD 13,776 - 20,664; Part time

Job summary

Chico's is seeking a Sales Associate in Fort Wayne, Indiana. The role involves driving sales, providing exceptional customer service, and supporting management in store operations. Candidates should have a high school diploma, strong communication skills, and retail experience. Physical requirements include walking, standing, and occasional lifting. This position offers flexible scheduling that may include nights and weekends.

Qualifications

• Retail or sales experience preferred.
• Must be 18 years of age or older.
• Regular attendance is essential to ensure adequate coverage.

Responsibilities

• Support Management in promoting a customer-focused sales culture.
• Drive sales and meet company goals using sales techniques.
• Model and promote a high level of customer service.

Skills

Excellent communication skills

Customer service skills

Organizational skills

Ability to adapt to technology

Multi-tasking in a fast-paced environment

Education

High School diploma or equivalent

Job description

We are customer obsessed, innovative, and have the best culture in retail. Join our team today!

Position Objective

The Sales Associate is responsible for supporting Management in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including ensuring a great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!

Functional Responsibilities

Drive for Results

• Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
• Maintains knowledge of current sales and promotions; maintains pricing and visual standards.
• Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
• Participates in visual directives including monthly store sets and zone maintenance.

Customer Experience

• Models and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.
• Ensures prompt resolution of customer concerns.
• Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.
• Reinforces buying decisions at the checkout and achieves add on goals including gift card sales.
• Signs up clients for reward program.
• Builds and maintains a solid customer following through clienteling and wardrobe grooming.
• Knows current product fit and style assortment offerings in store and on line.
• Maintains consistent client communication through utilization of customer book.

Operational Excellence

• Supports replenishment activities that keep the store full and abundant.
• Assists with locate fulfillment.
• Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed.
• Assist with boutique cleanliness and organization.

Teamwork and Growth

• Promotes an inclusive, collaborative approach to problem solving.
• Seeks personal developmental opportunities and readily solicits feedback.
• Other duties as assigned.

This position may be found in multiple brands. Some duties may vary from brand to brand.

Qualifications

• High School diploma or equivalent.
• Retail or sales experience preferred.
• Must be 18 years of age or older.
• Excellent communication skills.
• Excellent customer service skills.
• Ability to learn or adapt to technology provided by the company.
• Strong organizational skills and ability to multi-task in a fast‑paced environment.
• Ability to communicate with customers, Associates, and Management.
• Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required.

Physical Requirements

• Constant Walking/Standing – 67–100% of 8‑hour shift.
• Occasional Lifting up to 50 lbs. – 1–33% of 8‑hour shift.
• Frequent Climbing – 34–66% of 8‑hour shift.

5395 Jefferson Pointe

Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.