Sales Associate - Soma

Soma; Columbus (GA); On-site; USD 16,531 - 20,664; Part time

Job summary

A retail company in Columbus, GA is seeking a part-time Sales Associate. This role focuses on promoting a customer-and-product-focused sales culture, achieving sales goals, and providing excellent customer service. Candidates should have strong communication skills and the ability to work flexible hours, including weekends. The position requires constant walking and offers an environment that values teamwork and personal development.

Qualifications

• Retail or sales experience preferred.
• Must be 16 years of age or older.
• Excellent communication and customer service skills are required.
• Ability to learn and adapt to technology provided by the company.
• Ability to work a flexible schedule, including nights, weekends, and holidays.

Responsibilities

• Support Management in promoting a customer-focused culture.
• Meet company sales goals utilizing sales techniques.
• Model and promote the Most Amazing Personal Service principles.
• Support replenishment activities to keep the store abundant.

Skills

Retail or sales experience

Excellent communication skills

Excellent customer service skills

Strong organizational skills

Job description

Join to apply for the Sales Associate - Soma role at Soma

Come lead with us at 6301 Whitesville Rd, Columbus, GA.

We are customer obsessed, innovative, and have the best culture in retail. Join our team today!

Position Objective

The Sales Associate is responsible for supporting Management in promoting a customer- and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including ensuring a great customer experience and maximum profitability.

Functional Responsibilities

Drive for Results

• Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
• Maintains knowledge of current sales and promotions; maintains pricing and visual standards.
• Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
• Participates in visual directives including monthly store sets and zone maintenance.

Customer Experience

• Models and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.
• Ensures prompt resolution of customer concerns.
• Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.
• Reinforces buying decisions at the checkout and achieves add on goals including gift card sales.
• Signs up clients for reward program.
• Builds and maintains a solid customer following through clienteling and wardrobing.
• Knows current product fit and style assortment offerings in store and online.
• Maintains consistent client communication through utilization of customer book.

Operational Excellence

• Supports replenishment activities that keep the store full and abundant.
• Assists with locate fulfillment.
• Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed.
• Assist with boutique cleanliness and organization.

Teamwork and Growth

• Promotes an inclusive, collaborative approach to problem solving.
• Seeks personal developmental opportunities and readily solicits feedback.
• Other duties as assigned.

This position may be found in multiple brands. Some duties may vary from brand to brand.

Qualifications

• Retail or sales experience preferred
• Must be 16 years of age or older
• Excellent communication skills
• Excellent customer service skills
• Able to learn or adapt to technology provided by the company
• Strong organizational skills and ability to multi-task in a fast-paced environment
• Able to communicate with customers, Associates, and Management
• Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required

Physical Requirements

• Constant Walking/Standing- 67-100% of 8-hour shift
• Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
• Frequent Climbing- 34%-66% of 8-hour shift

Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.

5404 The Shoppes at Bradley Park

Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Sales and Business Development

Industries

• Retail