Sales Associate - Soma

Soma; Bridgewater (MA); On-site; USD 21,931 - 27,414; Part time

Benefits offered by this job

Health care plans

Dental plans

Vision plans

401(k) plan

Paid time off

Life insurance

Employee assistance program

Employee discount program

Job summary

Soma in Bridgewater, MA seeks a Sales Associate to support management in promoting a customer and product-focused sales culture. The ideal candidate should have excellent communication and customer service skills, a high school diploma, and be able to work flexible hours. Responsibilities include ensuring a great customer experience, participating in visual directives, and maintaining store standards. The role offers a starting pay of $15.92 - $19.90/hour, along with a range of benefits including healthcare, 401(k), and employee discounts.

Qualifications

• Must be 18 years of age or older for most states.
• Ability to work flexible hours including nights, weekends, and holidays.
• Regular attendance is essential for adequate coverage.

Responsibilities

• Supports management in promoting a customer-focused sales culture.
• Ensures prompt resolution of customer concerns.
• Maintains knowledge of current sales and promotions.

Skills

Excellent communication skills

Excellent customer service skills

Strong organizational skills

Able to learn or adapt to technology

Retail or sales experience

Education

High School diploma or equivalent

Job description

Come lead with us at 400 Commons Way, Ste 109, Bridgewater, NJ.

Position Objective

The Sales Associate is responsible for supporting Management in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of ensuring a great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!

Functional Responsibilities

Drive for Results

• Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
• Maintains knowledge of current sales and promotions; maintains pricing and visual standards.
• Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
• Participates in visual directives including monthly store sets and sales floor maintenance.

Customer Experience

• Promotes the Most Amazing Personal Service (MAPS) principles and standards as demonstrated in our selling models and offers a cohesive omni channel experience.
• Ensures prompt resolution of customer concerns.
• Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices.
• Reinforces buying decisions at the checkout and achieves add on goals including gift card sales.
• Signs up clients for reward program.
• Builds and maintains a solid customer following through clienteling and wardrobing.
• Knows current product fit and style assortment offerings in store and online.
• Maintains consistent client communication through utilization of our clienteling tools; Style Connect and Customer Book.

Operational Excellence

• Supports replenishment activities that keep the store full and abundant.
• Assists with locate fulfillment.
• Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed.
• Assists with boutique cleanliness and organization.

Teamwork and Growth

• Promotes an inclusive, collaborative approach to problem solving.
• Seeks personal developmental opportunities and readily solicits feedback.
• Other duties as assigned.

This position may be found in multiple brands. Some duties may vary from brand to brand.

Competencies

• Culture
• Living the Chico’s FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance.
• Manages Complexity
• Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
• Plans and Aligns
• Planning and prioritizing work to meet commitments aligned with organizational goals.
• Organizational Savvy
• Maneuvering comfortably through complex policy, process, and people-related organizational dynamics.
• Courage
• Stepping up to address difficult issues, saying what needs to be said.

Qualifications

• High School diploma or equivalent
• Retail or sales experience preferred
• For the following states: AZ, GA, ID, IL, KS, MS, MO, MT, ND, NV, OK, SD, TX, UT, and VA, must be 16 years of age or older
• For all other states, must be 18 years of age or older
• Excellent communication skills
• Excellent customer service skills
• Able to learn or adapt to technology provided by the company
• Strong organizational skills and ability to multi-task in a fast-paced environment
• Able to communicate with customers, Associates, and Management
• Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required.

Physical Requirements

• Constant Walking/Standing - 67-100% of 8‑hour shift
• Occasional Lifting up to 50 lbs. - 1-33% of 8‑hour shift
• Frequent Climbing - 34-66% of 8‑hour shift

Starting at $15.92 - $19.90 /hour or city/local minimum wage as applicable.

The Company offers a wide range of benefit plans including health care plans, dental plans, vision plans, 401(k) plan, paid time off, life insurance, short‑ and long‑term disability insurance, employee assistance program and our employee discount program. Please visit our Careers page at jobs.chicos.com for more information regarding our benefits.

Chico’s FAS, Inc. is an equal‑opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.