Seasonal Sales Associate - Part Time - Concord Mills, Concord, NC

vineyard vines; Concord (NC); On-site; USD 16,531 - 20,664; Part time

Job summary

A leading retail company is seeking a Seasonal Part Time Sales Associate in Concord, NC. This role focuses on providing excellent customer service while supporting the management team. Ideal candidates should have strong communication skills, a passion for retail, and the ability to work flexible hours. Responsibilities include generating sales, ensuring a positive customer experience, and assisting in crew development. If you enjoy a fast-paced, team-oriented environment and are excited about the brand, we want you on our team.

Qualifications

• Strong interpersonal communication and customer service skills.
• Ability to perform effective selling techniques.
• Excited to help recruit, train, motivate, and inspire.

Responsibilities

• Assist management in driving sales through exceptional customer service.
• Ensure the store reflects the brand's vision.
• Help maintain a clean and tidy store environment.

Skills

Strong interpersonal communication skills

Customer service skills

Team focused

Ability to work a flexible schedule

Positive attitude

Job description

Sales Associate, Seasonal Part Time - Concord Mills, Concord, NC

Job Category: Retail/Outlet - Non-Management

Requisition Number: SALES003828

• Posted: April 29, 2025
• Part-Time

Locations

Showing 1 location

Concord, NC 28027, USA

Description

Title: Seasonal Part Time Crew Mate (Seasonal Part Time Sales Associate)

Department: Retail

Reports To: Captain (Store Manager)/First Mate (Assistant Manager)/Second Mate (Management Trainee)

Overview

Responsible for assisting the management team (Captain, First Mates, and Second Mates) in driving sales through exceptional customer service. Ensures the customer experience, supports our brand promise (“Every Day Should Feel This Good”) and makes service a top priority.

Functions & Responsibilities

• Generate Sales
• Responsible for meeting their goals/measures
• Develops and maintains relationships with top customers
• Supports in-store event sourcing and execution

Customer Experience

• Ensures the store reflects Shep & Ian’s vision of “Every Day Should Feel This Good” to our customers through “Hosting the Party”
• Leads the store in email capture and educating new associates on best practices
• Ensures the customer wish list is always current with customers being notified when product arrives.

Crew Development

• Assists with training new associates
• Helps foster a welcoming, fun, encouraging and energetic crew and customer environment
• Helps in recruiting and referring top talent for the store’s teams
• Supports store and team-building activities with the management team

Operations

• Maintains efficient merchandise controls
• Maintains loss prevention awareness at all times
• Helps maintain a clean and tidy store environment

Merchandising

• Helps to maintain merchandising as it pertains to company standards, current compass (floorset), and brand initiatives
• Contributes to weekly product feedback

Requirements

• Strong interpersonal communication and customer service skills
• Team focused, confident, and professional
• Creative, adaptable, entrepreneurial and driven by integrity
• Strong verbal and written skills
• Ability to perform effective selling techniques to achieve sale and repeat business
• Ability to work a flexible schedule including holidays, overnights, weekends
• A passion for making people happy
• Excited to help recruit, train, motivate, and inspire as a large piece of your day-to-day responsibilities
• Accuracy and attention to detail.
• Ability to effectively receive and communicate feedback
• Positive outlook
• Excited to get to know our product inside and out in order to offer style advice and help customers
• Outgoing, friendly & personable with a positive attitude
• Customer Service-oriented experience preferred but not necessary
• Passion for the vineyard vines brand

Physical Ability

• Stand and/or move around for extended periods of time
• Reach, carry, bend, and climb ladders occasionally
• Lift up to 40 pounds, unless an accommodation is requested

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.