Sales Associate (Seasonal)

J.Crew Factory; Philadelphia (Philadelphia County); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Amazing merchandise discounts

401(k) plan with company matching

Job summary

J.Crew Factory in Philadelphia is seeking a Sales Associate to be a brand ambassador on the busy sales floor. You’ll help customers discover looks they’ll love and connect with them through authentic service.

You’ll work with your team, participate in training, and contribute to a seamless shopping experience with a friendly, inclusive energy.

Qualifications

• Must have excellent customer service and communication skills.
• Must be able to work a flexible schedule including nights, weekends and holidays.
• Proven fashion sense and ability to embody the brand aesthetic.

Responsibilities

• Drive sales by delivering outstanding service and exceeding expectations.
• Complete product knowledge training and apply it on the floor.
• Assist with store tasks to maintain a polished customer experience.
• Share feedback and ideas with the management team.
• Act in a manner that aligns with our values.

Skills

Customer service

Communication skills

Fashion aesthetic

Team collaboration

Flexibility

Availability weekends/holidays

Job description

Our Story

We think shopping should be fun. Actually, really fun. As in scoring our exclusive collection of colorful, classic styles at prices that can’t be beat. A fan of lots of options in amazing fits? You’ve got it. Looking for some great accessories you won’t find anywhere else? Check. Need to get dressed for a day at the office, a weekend get-together or your next family vacation? Easy, preppy-inspired outfits are a part of our DNA, so we’ve got you covered. Whatever the occasion, we’ve got styles for the whole family that’ll have your crew looking good. Plus, there always deals waiting for you... 24 hours a day, seven days a week.

Job Summary

As a Sales Associate, you act as a brand ambassador bringing your own personal style, passion for the product and welcoming energy to the sales floor each day. You’ll create genuine connections, helping customers to find their own unique look. You’ll collaborate with your team members and managers to drive the business, jump in on tasks that help create a seamless customer experience, and bring a collaborative, kind, and inclusive energy to the sales floor.

Job Responsibilities

• Drive sales by exceeding selling and service expectations.
• Complete training, use product knowledge tools, participate in fit sessions and put those experiences to use.
• Assist in store tasks—our customers should always see us at our best.
• Share feedback, insights and ideas with the management team.
• Act in a manner that aligns with our values.

(About you)

• Make the best first impression—smile, welcome and connect with customers authentically.
• Love the brand and have a great fashion aesthetic.
• Do what it takes to create seamless, amazing experiences customers can’t stop talking about.
• Bring your best to everything you do and achieve your goals.
• Are flexible, and ready to have fun along the way.
• Leverage technology, while also knowing that devices don’t dominate the dialogue.
• Build productive relationships with everyone on the team and always respect each other.
• Are at least 18 years old.
• Are available when we are busy, including: nights, weekends and holidays.
• Can bend, reach, stretch as well as lift, carry and move at least 40 pounds | 18 kilos.
• Can regularly move around all store areas and be accessible to customers.

Before we wrap, a word about a few of our way cool perks…

• Competitive base pay and bonus programs
• Flexible days and hours
• Amazing merchandise discounts
• 24/7 free confidential help with a variety of personal and work concerns
• Personal and professional development
• Giving back - volunteer program, disaster relief funds, charitable matching donations*
• Medical, dental, vision, life insurance, pet insurance, legal plan, ID theft, commuter benefit*
• Time Away - paid time off, holidays, parental leave, disability leave, bereavement*
• 401(k) plan with company matching contributions

Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.

Hourly Range: $13.50 - $15.52

At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.

One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.

JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.