Sales Associate (Seasonal)

Madewell, Inc.; Gilbert (AZ); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Base pay

Bonuses

Brand discounts

Travel discounts

401(k) plan

Job summary

J.Crew Group (JCG) seeks a Sales Associate to embody Madewell’s brand on the shop floor in Gilbert, AZ. You will welcome customers, help them discover looks, and collaborate with teammates to drive sales and deliver an authentic brand experience.

You will stay current with fashion trends, support store operations, and share customer feedback with management. Flexible to work nights, weekends, and holidays is required.

Qualifications

• Proven ability to deliver friendly, helpful customer service.
• Ability to work as part of a team and support store goals.
• Keeps up with current fashion trends and brand positioning.
• Able to adapt to changing schedules including nights, weekends, and holidays.
• Wears the brand with energy and confidence.

Responsibilities

• Provide a seamless, authentic customer experience aligned with Madewell.
• Drive sales while meeting service and selling expectations.
• Assist in operations and product tasks as directed by management.
• Share customer feedback with store leadership to improve service.

Skills

Customer service

Team player

Fashion trend awareness

Flexibility

Problem solving

Physical stamina

Job description

Our Story

At Madewell, we believe that great style starts with great design. Since 2006, we’ve been creating premium denim and foundational wardrobe pieces for men and women that balance quality, authenticity, and versatility. From iconic jeans perfected by denim experts to the essential tee, the most versatile shoe, and the timeless leather bag—if it’s Madewell, it’s made well.

Job Summary

As a Sales Associate, you embody our brand with personal style and passion, bringing welcoming energy to the sales floor daily. You'll assist customers in discovering their look and collaborate effectively with other team members and managers to drive business success. Your focus is on creating a seamless customer experience with a spirit of collaboration, kindness, and inclusivity.

What You’ll Do

• Provide a seamless and authentic customer experience that is an extension of the brand.
• Drive sales while exceeding selling and service expectations for our customers.
• Assist in operational and product driven store tasks assigned by the management team while acting in a manner that aligns with our brand values.
• Share customer feedback and insights with the management team.

Who You Are

• Are at least 18 years old.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem‑solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds (18 kilos).

Perks and Benefits

• Competitive base pay and bonus programs
• Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell Entertainment
• Travel, fitness, and mobile technology discounts
• 401(k) plan with company matching donations
• See our full list of benefits here
• Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.

Hourly Range

$15.15 - $17.10

Company Information

At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks. One of our core focuses here at JCG is creating a community and culture that builds belonging.

Diversity, Equity and Inclusion

We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds. JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.

Workplace Culture

Our workplace should be a safe haven, where you flourish and succeed both as an individual and teammate. Discrimination, harassment and intimidation have no place in our offices, stores, or contact and distribution centers. We will not tolerate it in any form, and furthermore, it is illegal. This applies not only to our associates but also to vendors and customers. We explicitly prohibit discrimination based on the following legally protected characteristics: race, color, ancestry, national origin, religion, sex, pregnancy, childbirth and related medical conditions, marital status, age, sexual orientation, gender identification and expression, legally protected physical or mental disability, genetic information (including characteristics, testing and refusing to submit to a test), veteran status or any other basis protected under applicable federal, state or local law. Any behavior or acts that violate this policy will result in disciplinary action up to and including termination.