Sales Associate - San Francisco Premium (Regular)

The Children's Place; San Francisco (CA); On-site; USD 35,000 - 43,000; Full time

Job summary

The Children’s Place in Livermore, CA is seeking a Sales Associate to support the Store Leadership Team in achieving company goals and to deliver exceptional customer service through product knowledge and effective selling techniques. You will greet customers, learn promotions, maintain stock levels, and assist at the cashwrap while ensuring a clean, organized environment.

A high school diploma and 18+ years old with retail experience preferred are required.

Qualifications

• Greet and assist customers with friendly product knowledge.
• Prioritize customer needs to support store goals.
• Must be able to work a flexible schedule including weekends and evenings.

Responsibilities

• Be aware of customer activity and respond with urgency.
• Greet and acknowledge customers with appropriate service.
• Communicate value and promotions; offer solutions for out-of-stock items.
• Address customer concerns with sound judgment.
• Demonstrate selling skills to boost conversion.
• Provide fast, friendly service at the cashwrap and explain PLACE Card benefits.
• Maintain stock levels and ensure all sizes/styles are represented.
• Follow merchandising standards and signage.
• Keep stockroom neat and organized; maintain safety.

Skills

Customer engagement

Time management

Teamwork

Adaptability

Flexible scheduling

Stockroom mobility

Education

High School diploma or equivalent

Retail experience (preferred)

18+ years old

Tools

POS system

Job description

Location: Livermore, California

Job Summary

The Sales Associate will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques.

Responsibilities

Key Accountabilities

• Be aware of customer activity and respond with a sense of urgency, prioritizing assisting customers over other tasks
• Greet and acknowledge customers while providing the appropriate level of service
• Effectively communicate value and quality of our merchandise while sharing our current promotions and offer solutions for “out of stock” items when necessary
• Exercise sound judgment in effectively addressing customer concerns
• Demonstrate the appropriate level of selling skills to positively impact conversion
• Provide fast, friendly, and accurate service at the cashwrap while educating customers on the benefit of the PLACE Card
• Maintain appropriate stock levels and ensure that all sizes and styles are represented
• Follow company standards of merchandise presentation, signage, and display
• Support and maintain a neat, clean, and organized stockroom while adhering to a customer ready environment, and adhering to safety requirements
• Perform daily housekeeping duties to company standard
• Guarantee company assets by ensuring adherence to all Loss Prevention procedures
• Inform Store Leadership Team of maintenance and facility needs promptly to ensure that customers and associates are provided a clean and safe environment
• Contribute focused, well-managed efforts towards achievement of store goals
• Exhibit flexibility by processing stock when necessary

Education and Experience

• High School diploma or equivalent
• Previous retail experience preferred
• Must be at least 18 years of age

Skills and Behaviors

• Excellent customer engagement
• Demonstrated time management and organizational skills
• Ability to work in team environment
• Must be adaptable and flexible to changing priorities
• Ability to work a flexible schedule to meet business needs, including weekends, overnights, evenings, and call-in shifts
• Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs

Hourly/Salary

$16.90 - $20.90 Per Hour

The Children’s Place is an Equal Opportunity Employer committed to a diverse and inclusive work environment.

make our PLACE yours Being a part of our team takes collaboration and hard work. We are seeking top talent who are eager to contribute to a high-performing team! We are proud to be the largest pure-play children’s specialty apparel retailer in North America and continue to celebrate the success of our collection of brands, including The Children’s PLACE, Gymboree, Sugar & Jade and PJ PLACE.

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