Sales Associate PT M259

EssilorLuxottica; Algonquin (IL); On-site; USD 23,185 - 32,442; Part time

Benefits offered by this job

Health benefits

Employee discounts

Paid time off

Job summary

For Eyes, part of EssilorLuxottica, is seeking a Licensed Optician in Algonquin, IL for a part-time role. Deliver exceptional customer service while fitting, adjusting, and dispensing eyewear to meet prescribed needs.

You will use optical knowledge to advise customers, take precise measurements, and ensure quality workmanship. Join a team focused on growth, brand standards, and customer satisfaction.

Qualifications

• Must be high school graduate or equivalent.
• State licensure as optician.
• Optical dispensing experience.
• Strong customer service skills: communicator, listener & team builder.
• Knowledge of current store merchandise.
• Basic math skills.
• Awareness of current fashion trends.
• Selling skills and ability to use and carry an iPad/tablet.
• Familiarity with POS, computers & calculators.

Responsibilities

• Greet customers and deliver service with a warm welcome.
• Custom fit glasses and place prescriptions precisely.
• Lead with optical knowledge and support associates.
• Take measurements and ensure eyewear meets standards and customer requirements.
• Attract new customers and build relationships.
• Ask open-ended questions to assess needs and preferences.
• Collaborate with management and assist co-workers as needed.
• Maintain store appearance and protect company assets.

Skills

Customer service

Communication

Teamwork

Selling skills

Math skills

Fashion awareness

iPad/tablet use

POS familiarity

Education

High School diploma or equivalent

State licensure as optician

Tools

POS system

Job description

Requisition ID: 937739 Store #: 00M259 FE Algonquin Position: Part-Time Total Rewards:Benefits/Incentive Information

At For Eyes, we are an optical retailer that offers high-quality brands and products with great pricing. We are as unique as our customers and patients. Our diverse team consists of more than 500 dedicated associates across 105 stores in the United States and Puerto Rico. Our highly qualified associates are passionate about customer satisfaction. We proudly offer every For Eyes customer a perfect blend of expert eye care and affordable eyewear.

When you join For Eyes, you are starting a career with endless possibilities for growth. We strive for continuous improvement and ways to collaborate to raise the potential of our company. Our commitment is to support and develop our people who have the desire, ambition, and potential to grow.

For Eyes is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

JOB DESCRIPTION

GENERAL FUNCTION

The Licensed Optician delivers the brand value proposition & helps establish For Eyes as the premier destination for all vision needs within the community. Helps to create exceptional value in the lives of customers by delivering legendary customer service & perfectly crafted high quality eyewear which exceeds our customers' expectations.

MAJOR DUTIES & RESPONSIBILITIES

• Greets all customers with a warm welcome right away, exchanges names, & ensures they know what to expect. Shows urgency in providing service to customers & satisfying their needs.
• Custom fits glasses & precisely places prescription in lenses.
• Acts as a leader in optical acumen that provides a voice for associates.
• Takes & records measurements, adjusts or fits eyewear correctly, thorough & exact in details; ensures finished eyewear meets standards & customer requirements.
• Attracts new customers.
• Explores the needs & priorities of customers by asking open ended questions.
• Is attentive to details, asks follow up questions for clarity, reads verbal/non-verbal cues; reviews prescriptions & identifies special needs.
• Assists co-workers with difficult or complex areas of product needs & prescriptions.
• Utilizes store tools & adheres to Brand Store Commitments.
• Performs work accurately & thoroughly utilizing all technology despite time pressure & customer volume. Demonstrates superior product knowledge; takes the initiative to accurately describe the features & benefits of various lenses & frames using appropriate tools. Reinforces customers' final selection.
• Anticipates problems; explores underlying reasons for customer issues; strives to develop long-term solutions to problems & ensures customers are satisfied & expectations are exceeded. Acts quickly for resolution. Partners with management as necessary.
• Possesses the ability to multi-task, prioritize & manage time with competing priorities.
• Commits to delivery date & time, seeks feedback & asks for referrals.
• Strives to achieve exceptional results on Brand KPIs & competencies.
• Presents, celebrates & educates at pick up.
• Takes pride in store appearance, shows initiative to keep store clean, attractive & organized. Secures & protects company assets in your control.
• Informs management of safety opportunities; demonstrates safe work practices.
• Possesses a "can do" spirit & strong drive for results; self-motivated with a desire for continual learning & improvement.
• Adheres to company policies & procedure, including but not limited to discounting, promotions & inventory management.
• Sells on your feet 80%-100% of the time.
• Additional duties may be assigned as needed (i.e. customer calls, dispensing eyewear, etc.).
• Maintains proper dress code, including name tag & associate tablet.

BASIC QUALIFICATIONS

• High School graduate or equivalent
• State Licensure
• Optical dispensing experience
• Strong customer service skills: communicator, listener & team builder
• Knowledge of current store merchandise
• Basic math skills
• Awareness of current fashion trends
• Selling skills - ability to use & carry an iPAD/tablet
• Familiarity with POS, computers & calculators

Pay Range: 16.83-23.55

This posting is for an existing vacancy within our business.Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or [e-mail].

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.