Sales Associate - PT

Paper Source; Louisville (KY); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Discount

Sick Pay

Paid Time Off

401(k) with Company Match

Comprehensive Health Benefits

Job summary

Paper Source in Louisville, KY is seeking a Part-Time Sales Associate who delivers friendly, genuine service and helps customers choose gifts, cards, and wrap. You’ll create an inviting shopping environment and share product knowledge in person or by phone to inspire confident purchases.

You will keep the store neat and vibrant, support merchandising, and participate in promotions and training tools to stay informed.

Qualifications

• Demonstrate passion to genuinely help people
• Communicate clearly and respectfully
• Maintain a positive, can-do attitude
• Enjoy working with people and in a dynamic environment
• Listen to customers and solve problems effectively
• Demonstrate initiative and teamwork

Responsibilities

• Create a welcoming environment by engaging with customers through friendly service to meet their needs.
• Ask open-ended questions and use product knowledge to make thoughtful recommendations as you actively sell.
• Keep the store neat, tidy and inviting, supporting visual merchandising and replenishment standards.
• Leverage campaigns and services (new item launches, promotions, membership, ship-to-home) to drive sales.
• Use training tools to stay informed on products and services and educate customers.

Skills

Customer service

Communication

Positive attitude

People-oriented

Adaptability

Problem solving

Job description

Job Summary:

To be a great Sales Associate, you provide excellent customer service which is friendly, genuine and professional, and you always put the customers first ahead of everything and anything else. You make the shopping experience engaging and interactive by enthusiastically sharing your knowledge whether face to face or over the phone, helping a customer choose a special gift, unique card or gorgeous wrap. A sales associate creates enticing displays which are neat, tidy and vibrant to the customer. Your passion for customer service and willingness to help ensures your customers look forward to coming into your store. From creating inspiring displays to helping with services, there is always an opportunity to demonstrate initiative and your passion for our products and people.

What you do:

• Create a welcoming environment by engaging with our customers through friendly and genuine service to meet their needs.
• Ask open-ended questions and use your product knowledge to make thoughtful recommendations as you actively sell.
• Ensure a vibrant store by supporting store visual merchandising & replenishment standards, showing a commitment to maintaining a neat, tidy, shoppable and inviting presentation.
• Leverage key campaigns and services, such as new item launches, promotions, membership, ship-to-home, etc.
• Leverage training and communication tools (e.g., Cognition, Paper reSource, InsidePS, etc.) to educate yourself continuously on our products and services, supporting the store with this knowledge to give customers a great experience when they visit and shop.
• Protect company assets by adhering to all inventory and loss prevention standards, properly completing any inventories and initiatives.
• Work on the selling floor, which requires physical activity (i.e., prolonged standing, repetitive bending, lifting, climbing)

Knowledge & Experience:

• Demonstrate passion to genuinely help people and a desire to learn about our products.
• Demonstrate ability to communicate and express oneself clearly and respectfully.
• Positive and can-do attitude.
• Enjoy working with people.
• Energized by working in an ever-changing environment.
• Listen to people and enjoy solving problems.
• Can clearly and respectfully communicate and express oneself.

Expected Behaviors

• Treat customers as the first priority at all times.
• Enjoy working with people and engaging with others.
• Demonstrate initiative and problem-solving ability
• Is a team-player with a positive and can-do attitude.
• Accept responsibility and execute all assignments correctly and with care.
• Accept coaching and feedback from others openly.
• Is adaptable and is energized by working in an ever-changing environment.
• Exhibit and demonstrate initiative.
• Support company goals and initiatives and is a team player.
• Show respect and kindness to fellow associates and customers.

Benefits for those who are scheduled to work less than 20 hours per week include Employee Discount, EAP and Sick Pay. For those scheduled to work between 20 and 29.99 benefits include Employee Discount, EAP, Sick Pay and Paid Time Off including paid Maternity and Parental Leave, Company Paid Holidays, Transit and 401(k) with Company Match. For those scheduled to work 30 hours or more benefits include Employee Discount, EAP, Sick Pay and Paid Time Off including paid Maternity and Parental Leave, Company Paid Holidays, 401(k) with Company Match, Comprehensive Health Benefits (Medical, Dental and Vision), Healthcare and Dependent Care Spending Accounts, Healthcare Spending Account, Disability Benefits, Life Insurance, Transit, and Tuition Reimbursement. All benefits provided are in accordance with the terms of the current plan and may be subject to future change. Benefit may vary depending on location/state regulations. More information can be received by the recruiter or Human Resources.

Auto req ID:

93808BR

Employment Type:

Part-Time

City:

Louisville

State:

Kentucky

EEO Statement:

As an Affirmpitive Action Employer, Barnes & Noble hires qualified people to work for its Paper Source subsidiary to perform the many tasks necessary for the success of our business and is committed to diversity in the workplace. An essential part of this policy is providing equal employment opportunity for all. All employment practices and decisions—including those involving application procedures, recruitment or recruitment advertising, hiring, placement, job assignment, transfer, promotion, demotion, training, rates of pay or other forms of compensation, benefits, discipline, leave of absence, layoff, recall, termination and general treatment during employment—will be conducted without regard to age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression (including transgender status), hairstyle, height and/or weight, pregnancy, childbirth and related medical conditions, reproductive health decisions, or any other self-identified, perceived or actual characteristic protected by applicable federal, state, or local laws and ordinances.

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