Sales Associate (Part-Time) - Webster Plaza, Worcester, MA

R555US DTLR, Inc.; Worcester (MA); On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

401K plan

Job summary

DTLR, Inc. is seeking a Part-Time Sales Associate in Worcester, MA to drive sales and strengthen customer relationships through outstanding service and product knowledge.

The role emphasizes customer service, sales techniques, and teamwork, with responsibilities that include merchandising, restocking, and maintaining store standards in a fast-paced fashion retail environment.

Qualifications

• Excellent command of English to communicate with customers and staff.
• Basic fashion and trend knowledge to recommend merchandise.
• Strong customer-service focus with effective problem-solving.

Responsibilities

• Drive selling efforts and maintain customer relationships through service.
• Assist with shipments, merchandising, restocking, and pricing.
• Provide energetic, positive interactions and teamwork to uphold store standards.
• Adhere to company policies and training programs.
• Keep visual standards, inventory control, and store maintenance up to date.
• Help minimize theft and maintain a neat, organized sales floor.

Skills

English proficiency

Fashion knowledge

Customer service

Sales skills

Teamwork

Communication

Interpersonal skills

Detail orientation

Flexibility

Education

High school diploma or equivalent

Job description

Position Summary

A Part-Time Sales Associate is expected to drive the selling efforts and customer relationships by excelling in customer service and selling techniques. Responsible for performing all daily store functions including: product merchandising, product sales, customer relations and store maintenance. The most important aspects of the position are customer service, sales and teamwork.

Essential Duties and Responsibilities

• Displays basic fashion and trend knowledge and able to satisfy customer needs by selling appropriate merchandise while maintaining DTLR standards and building relationships.
• Assists with shipments, merchandising, restocking, and pricing.
• Presents positive, energetic, outgoing impression to each customer while demonstrating a positive and enthusiastic attitude toward job and company.
• Complies with all company policies.
• Embraces service training and product programs.
• Ensures all visual standards are followed, daily restock is completed and adequate size runs are represented per visual directions.
• Assists in eliminating both employee and customer theft.
• Helps maintain a neat and orderly sales environment.
• Assists with keeping store organized as directed by store management.
• Performs other duties as may be assigned.

Qualifications

To perform this job successfully, the associate must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required:

Education And/or Experience

• Previous work experience in retail or customer service is preferred, but not necessary.
• High school diploma or equivalent preferred.

Skills And Knowledge Requirements

Work requires an excellent command of the English language to effectively communicate with management, customers and other employees. Must possess basic fashion and style trend knowledge and desire to work with customers in a retail setting. Individuals should possess problem-solving abilities, analytical abilities, detail orientation, flexibility, communication skills, and interpersonal skills to provide excellent customer service, accurate inventory control, merchandise transport, and store maintenance.

Physical Requirements

• Individuals must be able to stand for extended periods of time; lift, carry, push/pull up to 50 lbs.
• Able to work extended hours during critical project phases; and able to work in a fast pace, dynamic environment with flexibility.
• The incumbent must be able to work in a fast-paced environment.
• Must have reliable transportation.

Compensation

Sales Associate (Part-Time) pay range: $15.00 - $15.00 per hour.

• This role will be eligible for the company 401K plan.

General Information

DTLR, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

DTLR is one of the country’s most successful lifestyle retailers with over 400 stores in 26 states. In fusing together our passion for fashion, entertainment, sports and community empowerment, there is no doubt we run the streets. We employ more than 5,000 amazing people who are experts in style and passionate about everything sneaker culture.