Sales Associate (Part-Time) - Southwind Plaza, Lansing, MI

DTLR, Inc.; Lansing (MI); On-site; USD 16,531 - 22,041; Part time

Job summary

DTLR, Inc. is seeking a Part-Time Sales Associate in Michigan to deliver exceptional customer service and drive sales. You will assist customers, support merchandising, restock products and help maintain a clean, welcoming store environment.

The role emphasizes strong communication, teamwork, and the ability to adapt in a fast-paced retail setting while representing the DTLR brand values and standards.

Qualifications

• Experience in retail or customer service preferred.
• Excellent English communication and interpersonal skills.
• Ability to assist with merchandising, pricing and store upkeep.

Responsibilities

• Provide excellent customer service and assist shoppers with merchandise decisions.
• Support product merchandising, restocking and price updating.
• Maintain clean, organized sales floor and assist with store maintenance.
• Foster a positive, energetic store atmosphere and teamwork with colleagues.

Skills

Customer service

Sales

Teamwork

Communication

English proficiency

Education

High school diploma or equivalent

Job description

Come work for us! We are looking for dedicated employees to join our team to help our customers have the best experience possible every time they enter a DTLR store.

Position Summary

A Part‑Time Sales Associate is expected to drive the selling efforts and customer relationships by excelling in customer service and selling techniques. Responsible for performing all daily store functions including product merchandising, product sales, customer relations and store maintenance. The most important aspects of the position are customer service, sales and teamwork.

Essential Duties & Responsibilities

• Displays basic fashion and trend knowledge and satisfies customer needs by selling appropriate merchandise while maintaining DTLR standards and building relationships.
• Assists with shipments, merchandising, restocking, and pricing.
• Presents a positive, energetic, outgoing impression to each customer while demonstrating a positive and enthusiastic attitude toward the job and company.
• Complies with all company policies.
• Embraces service training and product programs.
• Ensures all visual standards are followed, daily restock is completed and adequate size runs are represented per visual directions.
• Assists in eliminating both employee and customer theft.
• Helps maintain a neat and orderly sales environment.
• Assists with keeping the store organized as directed by store management.
• Performs other duties as may be assigned.

Qualifications

To perform this job successfully, the associate must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required.

Education and/or Experience

• Previous work experience in retail or customer service is preferred, but not necessary.
• High school diploma or equivalent preferred.

Skills and Knowledge Requirements

• Excellent command of the English language to effectively communicate with management, customers and other employees.
• Must possess basic fashion and style trend knowledge and desire to work with customers in a retail setting.
• Must possess problem‑solving abilities, analytical abilities, detail orientation, flexibility, communication skills and interpersonal skills to provide excellent customer service, accurate inventory control, merchandise transport and store maintenance.

Physical Requirements

• Individuals must be able to stand for extended periods of time; lift, carry, push/pull up to 50 lbs.
• Able to work extended hours during critical project phases and work in a fast‑paced, dynamic environment with flexibility.
• Must have reliable transportation.

General Information

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities and skills required of personnel so classified.

DTLR, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.