Sales Associate (Part-Time) - South Coast Plaza

RiseMe; Costa Mesa (CA); On-site; USD 25,000 - 28,000; Part time

Benefits offered by this job

Employee discount

Wellness club membership

Monthly incentives

Clothing allowance

Free yoga classes

Job summary

ALO is seeking a part-time Sales Associate in Costa Mesa, CA, to deliver an authentic, high-quality brand experience. The role focuses on product knowledge, customer connection, and contributing to store goals through teamwork and continuous improvement.

Responsibilities include driving sales, maintaining an engaging store environment, nurturing client relationships, and supporting leadership with data-driven decisions. Expect movement throughout the store and adherence to all store policies.

Qualifications

• 1+ year of experience in a client-centric sales environment.
• Passion for delivering exceptional customer experiences.
• Aligns with ALO's Guiding Principles.
• Self-motivated to achieve results and excel both individually and in a team.
• Requires constant movement in and around all store areas.
• Ability to lift, push, carry or move up to 50 pounds.
• Stand for an entire shift.

Responsibilities

• Drive and exceed sales goals by leading ALO’s Flow initiatives and optimizing productivity.
• Engage with customers to provide a friendly, easy-to-shop environment.
• Build client relationships daily with customers.
• Analyze reports with leadership to strategize and deliver results.
• Ensure effective sales floor coverage and lead selling initiatives.
• Educate guests on product, community, and culture.
• Support daily operations including shipments and visual merchandising.

Skills

Customer service mindset

Team player

Self-motivated

Mobility

Customer engagement

Job description

WHY JOIN ALO?

Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.

OBJECTIVE

The Sales Associate works to achieve store sales goals by setting the ALO experience & Brand Mission standard. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.

JOB RESPONSIBILITIES

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals


• Drive and exceed sales goals by leading ALO’s Flow initiatives, while optimizing productivity and efficiency


• Ensure engagement with customers and provide a friendly and easy to shop environment


• Continue to build the client relationship daily with our customers


• In partnership with leadership team, analyze reports to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities


• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed


• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor


• Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details


• Leverages company tools, incentives, and strategies to support meeting store goals


• Resolve client needs quickly & effectively ensuring customer satisfaction


• Educates guests and staff on our product, community and culture


• Understand and protect the daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership


• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence


• Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures


• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently.

SALES ASSOCIATE QUALIFICATIONS

• Preferred 1+ years prior work experience in a client-centric, sales environment


• Passion for customer service and delivering exceptional experiences


• Aligns with and embodies ALO’s Guiding Principles


• Self-motivated with a desire to achieve results and excel individually, and as a team


• Requires constant movement in and around all areas of store


• Ability to lift, push, carry or otherwise move up to 50 pounds


• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder


• Ability to stand and move for an entire shift

SALES ASSOCIATE SCHEDULE

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.

JUST SOME OF THE PERKS

• Generous ALO employee discount and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors


• Monthly Store Incentives


• Clothing Allowance


• Free yoga classes at any of our Sanctuaries

The Company’s Associate base pay ranges from $18.00- $20.00/ hour in Costa Mesa, CA. Please also note, Associates are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club.

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