Sales Associate (Part-Time) - Santa Fe, NM (Sante Fe Place)

Hibbett; Santa Fe (NM); On-site; USD 18,184 - 25,898; Full time

Job summary

Hibbett in Santa Fe, NM is looking for a Sales Associate to deliver exceptional customer service while promoting and selling merchandise. This position involves setting and achieving sales goals, assisting with daily store operations, and upholding company policies.

The ideal candidate has customer service experience, excellent interpersonal skills, and the ability to thrive in a fast-paced environment. Hourly compensation is $16.00.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Self-starter, takes initiative on important tasks.
• Strong attention to detail, handling multiple tasks.
• Team-player with a passion for customer service.

Responsibilities

• Provide exceptional customer service as detailed in the service manual.
• Promote and sell store services and merchandise.
• Set and achieve goals to improve selling skills.
• Uphold all company policies and procedures.
• Assist in daily store operations and maintenance.
• Present merchandise effectively to enhance sales.
• Achieve and exceed sales targets.
• Communicate merchandise needs and operational issues.
• Attend staff meetings and tech clinics.
• Ensure internal control procedure effectiveness.

Skills

Customer service experience

Interpersonal skills

Communication skills

Attention to detail

Teamwork

Job description

Overview

The Sales Associate is responsible for providing quality customer service and driving product sales. The Sales Associate is knowledgeable in each product area or department in our store. Upholds policies, procedures and standards listed in the visual manual. They must fully promote each sale and/or promotion. Serves as an ambassador of the organization and brand, creating a unique customer experience helping to acquire and retain long-time customers. The Sales Associate is passionate about giving outstanding customer service and promoting the merchandise in stores.

Responsibilities

• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store and assisting multiple customers during peak periods.
• Promote and sell services and merchandise provided by the organization.
• Consistently set goals to grow and improve selling skills and track overall sales.
• Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company\'s direction.
• Assist in the daily operations of the store, including completing work lists, clean-up lists, weekly shipments, and store maintenance.
• Utilize presenting merchandise to promote and sell goods, guided by the product knowledge manual.
• Consistently achieve and/or exceed sales targets and goals.
• Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
• Attend all staff meetings and tech clinics for the store.
• Protect the company\'s assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

Location and Compensation

HB: 01443 Santa Fe, NM (Sante Fe Place)

Hourly $16.00 - $16.00

Job Details

Job Title: Sales Associate

Department: Operations

FLSA Status: Non-Exempt

Reports To: Store Manager

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.