Sales Associate (Part-Time) - Rockingham, NC ( Richmond Plaza )

Hibbett; Rockingham (NC); On-site; USD 10,000 - 15,000; Full time

Job summary

Hibbett, Inc. is seeking a Sales Associate in Rockingham, NC. The role emphasizes delivering quality customer service, understanding product areas, and promoting merchandise and store promotions. You will contribute to a positive customer experience and loyalty.

The position requires the ability to work in a fast-paced environment, with a non-exempt hourly pay structure. Prior retail experience is valued, and you will report to the Store Manager in the Operations department.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Self-starter with initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Team-player, passionate about outstanding customer service and selling merchandise.

Responsibilities

• Provide extraordinary customer service and promote store merchandise.
• Promote and sell services and merchandise offered by the organization.
• Set personal sales goals and track performance.
• Adhere to company policies and procedures across manuals.
• Assist with daily store operations, including tasks from work lists and shipments.
• Present merchandise effectively to drive sales and promotions.
• Aim to consistently meet or exceed sales targets.
• Communicate product needs, pricing concerns, and operational issues to management.
• Attend staff meetings and trainings.
• Support internal controls and report any potential fraud risk.

Skills

Customer service

Interpersonal skills

Fast-paced environment

Self-starter

Attention to detail

Team player

Job description

HB: 00211 Rockingham, North Carolina (Richmond Plaza)

Hourly

$9.00 - $9.00

Job Title

Sales Associate

Department

Operations

FLSA Status

Non-Exempt

Reports To

Store Manager

Summary

The Sales Associate is responsible for a providing quality customer service and driving product sales. The Sales Associate is knowledgeable in each product area or department in our store. Upholds policies, procedures and standards listed in the visual manual. They must fully promote each sale and/or promotion. Serves as an ambassador of the organization and brand, creating a unique customer experience helping to acquire and retain long-time customers. The Sales Associate is passionate about giving outstanding customer service and promoting the merchandise in stores.

Essential Duties And Responsibilities

• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Promote and sell services and merchandise provided by the organization.
• Consistently set goals to grow and improve selling skills and track overall sales.
• Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
• Asist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
• Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
• Consistently achieve and/or exceed sales targets and goals.
• Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
• Attend all staff meetings and tech clinics for the store.
• Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

Supervisory Responsibilities

• There are no supervisory responsibilities for this role.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills
• Ability to work in a fast-paced environment.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.

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