Sales Associate (Part-Time) - Pascagoula, MS ( Shipyard Plaza )

JD Sports NA; Pascagoula (MS); On-site; USD 10,000 - 15,000; Part time

Job summary

JD Sports NA in Pascagoula, MS is seeking a Sales Associate to deliver quality customer service and drive product sales. You will learn product areas, promote promotions, and deliver an outstanding customer experience that builds lasting loyalty.

The role reports to the Store Manager in a fast-paced retail environment, with hourly pay, non-exempt status, and opportunities to grow with the team.

Qualifications

• 0–2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Able to work in a fast-paced environment.
• Self-starter with initiative.
• Strong attention to detail with multitasking.

Responsibilities

• Provide extraordinary customer service to store customers.
• Promote and sell services and merchandise.
• Set goals to grow and improve selling skills and track sales.
• Follow all company policies and manuals.
• Assist in the daily operations of the store, including shipments and maintenance.
• Present merchandise to promote goods as guided by product knowledge.
• Strive to achieve and exceed sales targets.
• Identify merchandise needs, pricing concerns, and operational issues to management.
• Attend staff meetings and training sessions.
• Protect company assets and information by following internal controls.

Skills

Customer service

Interpersonal skills

Communication skills

Fast-paced environment

Self-starter

Detail oriented

Job description

HB: 00624 Pascagoula, Mississippi (Shipyard Plaza)

Hourly:

$9.00 - $9.00

Job Title: Sales Associate

Department: Operations

FLSA Status: Non-Exempt

Reports To: Store Manager

SUMMARY

The Sales Associate is responsible for a providing quality customer service and driving product sales. The Sales Associate is knowledgeable in each product area or department in our store. Upholds policies, procedures and standards listed in the visual manual. They must fully promote each sale and/or promotion. Serves as an ambassador of the organization and brand, creating a unique customer experience helping to acquire and retain long-time customers. The Sales Associate is passionate about giving outstanding customer service and promoting the merchandise in stores.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Promote and sell services and merchandise provided by the organization.
• Consistently set goals to grow and improve selling skills and track overall sales.
• Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
• Asist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
• Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
• Consistently achieve and/or exceed sales targets and goals.
• Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
• Attend all staff meetings and tech clinics for the store.
• Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

SUPERVISORY RESPONSIBILITIES

There are no supervisory responsibilities for this role.

QUALIFICATIONS

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills
• Ability to work in a fast-paced environment.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.