Sales Associate (Part-Time) - Middlesboro, KY ( Middlesboro Mall )

JD Sports NA; Middlesborough (KY); On-site; USD 24,797,000 - 28,930,000; Part time

Job summary

JD Sports NA in Middlesboro, Kentucky, is seeking a Sales Associate to deliver quality customer service, drive product sales, and promote the brand in our store. You will become knowledgeable in product areas and actively promote sales and promotions to help build lasting customer relationships.

The role emphasizes assisting customers, promoting services and merchandise, achieving sales targets, and supporting daily store operations in a fast-paced retail environment.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Is a self-starter with initiative.
• Strong attention to detail and ability to multitask.
• Team-player with passion for customer service and selling merchandise.

Responsibilities

• Provide extraordinary customer service per the customer service manual and assist customers entering the store.
• Promote and sell services and merchandise offered by the organization.
• Set and track sales goals to improve selling skills and performance.
• Follow all company policies and manuals related to operations and customer service.
• Assist in daily store operations including shipments and maintenance.
• Use product knowledge to present merchandise and promote sales.
• Consistently strive to meet or exceed sales targets and goals.
• Identify pricing concerns or operational issues and report to management.
• Attend staff meetings and training sessions for the store.
• Protect company assets and report potential fraud risk.

Skills

Customer service

Interpersonal skills

Communication skills

Fast-paced environment

Self-starter

Initiative

Attention to detail

Team player

Job description

HB: 00603 Middlesboro, Kentucky (Middlesboro Mall)

Hourly:$9.00 - $9.00

Job Title: Sales Associate

Department: Operations

FLSA Status: Non-Exempt

Reports To: Store Manager

SUMMARY

The Sales Associate is responsible for a providing quality customer service and driving product sales. The Sales Associate is knowledgeable in each product area or department in our store. Upholds policies, procedures and standards listed in the visual manual. They must fully promote each sale and/or promotion. Serves as an ambassador of the organization and brand, creating a unique customer experience helping to acquire and retain long-time customers. The Sales Associate is passionate about giving outstanding customer service and promoting the merchandise in stores.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Promote and sell services and merchandise provided by the organization.
• Consistently set goals to grow and improve selling skills and track overall sales.
• Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
• Asist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
• Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
• Consistently achieve and/or exceed sales targets and goals.
• Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
• Attend all staff meetings and tech clinics for the store.
• Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

SUPERVISORY RESPONSIBILITIES

There are no supervisory responsibilities for this role.

QUALIFICATIONS

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills
• Ability to work in a fast-paced environment.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.