Sales Associate (Part-Time) - Lima, OH ( Lima Mall )

Hibbett; Kentucky; On-site; USD 25,000 - 30,000; Full time

Job summary

Hibbett is hiring a Sales Associate in Kentucky responsible for providing quality customer service and driving product sales. This role creates a unique customer experience, promotes sales, and serves as an ambassador for the brand.

The ideal candidate should possess strong interpersonal skills, be a self-starter, and have 0-2 years of customer service experience. The Sales Associate will assist in daily store operations while consistently achieving sales targets.

Qualifications

• 0-2 years of customer service experience.
• Ability to work in a fast-paced environment.
• Self-starter with initiative to take on important tasks.

Responsibilities

• Provide extraordinary customer service as detailed in the manual.
• Promote and sell services and merchandise.
• Achieve and exceed sales targets consistently.

Skills

Customer service

Interpersonal skills

Communication skills

Attention to detail

Team player

Job description

Summary

The Sales Associate is responsible for providing quality customer service and driving product sales. The Sales Associate is knowledgeable in each product area or department in our store, upholds policies, procedures and standards listed in the visual manual, promotes every sale and/or promotion, and serves as an ambassador of the organization and brand. They create a unique customer experience to help acquire and retain long‑time customers while passionately promoting merchandise in the store.

Essential Duties And Responsibilities

• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store and assisting multiple customers during peak periods.
• Promote and sell services and merchandise provided by the organization.
• Consistently set goals to grow and improve selling skills and track overall sales.
• Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company’s direction.
• Assist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
• Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
• Consistently achieve and/or exceed sales targets and goals.
• Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
• Attend all staff meetings and tech clinics for the store.
• Protect the company’s assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

Supervisory Responsibilities

• There are no supervisory responsibilities for this role.

Qualifications

• 0‑2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast‑paced environment.
• Self‑starter with initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Team‑player, passionate about outstanding customer service and selling merchandise.