Sales Associate (Part-Time) - Lancaster, Lancaster, PA

DTLR, Inc.; Lancaster (Lancaster County); On-site; USD 16,531 - 22,041; Part time

Job summary

DTLR, Inc. is seeking a Part-Time Sales Associate to drive sales through excellent customer service and product knowledge. You will assist with shipments, merchandising, restocking, and pricing while maintaining visual standards and a positive store presence.

The role emphasizes customer relations, teamwork, and a proactive approach to selling fashion items in a fast-paced retail environment.

Qualifications

• Prior retail or customer service experience preferred.
• High school diploma or equivalent preferred.
• Ability to communicate effectively with customers and team members.

Responsibilities

• Displays fashion knowledge and sells appropriate merchandise to customers.
• Assists with shipments, merchandising, restocking, and pricing.
• Maintains a neat, organized sales environment and follows visual standards.
• Provides excellent customer service and supports store operations.

Skills

Customer service

Sales skills

Teamwork

English proficiency

Education

High school diploma

Tools

Cash register

Job description

Come work for us! We are looking for dedicated employees to join our team to help our customers have the best experience possible every time they enter a DTLR store.

Position Summary

A Part‑Time Sales Associate is expected to drive the selling efforts and customer relationships by excelling in customer service and selling techniques. Responsible for performing all daily store functions including product merchandising, product sales, customer relations and store maintenance. The most important aspects of the position are customer service, sales and teamwork.

Essential Duties & Responsibilities

• Displays basic fashion and trend knowledge and satisfies customer needs by selling appropriate merchandise while maintaining DTLR standards and building relationships.
• Assists with shipments, merchandising, restocking, and pricing.
• Presents a positive, energetic, outgoing impression to each customer while demonstrating a positive and enthusiastic attitude toward the job and company.
• Complies with all company policies.
• Embraces service training and product programs.
• Ensures all visual standards are followed, daily restock is completed and adequate size runs are represented per visual directions.
• Assists in eliminating both employee and customer theft.
• Helps maintain a neat and orderly sales environment.
• Assists with keeping the store organized as directed by store management.
• Performs other duties as may be assigned.

Qualifications

To perform this job successfully, the associate must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required.

Education and/or Experience

• Previous work experience in retail or customer service is preferred, but not necessary.
• High school diploma or equivalent preferred.

Skills and Knowledge Requirements

• Excellent command of the English language to effectively communicate with management, customers and other employees.
• Must possess basic fashion and style trend knowledge and desire to work with customers in a retail setting.
• Must possess problem‑solving abilities, analytical abilities, detail orientation, flexibility, communication skills and interpersonal skills to provide excellent customer service, accurate inventory control, merchandise transport and store maintenance.

Physical Requirements

• Individuals must be able to stand for extended periods of time; lift, carry, push/pull up to 50 lbs.
• Able to work extended hours during critical project phases and work in a fast‑paced, dynamic environment with flexibility.
• Must have reliable transportation.

General Information

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities and skills required of personnel so classified.

DTLR, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.