Sales Associate (Part-Time) - Houma, LA ( Houma Shopping Center )

R301US Hibbett Retail, Inc.; Houma (LA); On-site; USD 10,000 - 15,000; Full time

Job summary

The Sales Associate position at Hibbett in Houma, LA offers an opportunity to deliver outstanding customer service, promote merchandise, and create a positive shopping experience that fosters customer loyalty.

You will assist customers entering the store, help drive sales, demonstrate product knowledge, promote services, assist with shipments, and participate in staff meetings to support store performance and brand standards.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Is a self-starter with initiative for important tasks.
• Strong attention to detail with multitasking ability.
• Team-player who delivers outstanding service.

Responsibilities

• Produce and deliver extraordinary customer service per the customer service manual.
• Promote and sell services and merchandise.
• Set and track goals to improve selling skills and sales results.
• Uphold all company policies and procedures in manuals and memos.
• Assist in daily store operations, shipments, and maintenance.
• Present merchandise to promote sales and address pricing/operations needs.
• Aim to consistently meet or exceed sales targets.

Skills

Customer service

Communication

Team player

Job description

HB: 01633 Houma, LA (Houma Shopping Center) Hourly: $9.00 - $9.00 Job Title: Sales Associate Department: Operations FLSA Status: Non-Exempt Reports To: Store Manager

SUMMARY

The Sales Associate is responsible for providing quality customer service and driving product sales. The Sales Associate is knowledgeable in each product area or department in our store. Upholds policies, procedures and standards listed in the visual manual. They must fully promote each sale and/or promotion. Serves as an ambassador of the organization and brand, creating a unique customer experience helping to acquire and retain long-time customers. The Sales Associate is passionate about giving outstanding customer service and promoting the merchandise in stores.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Promote and sell services and merchandise provided by the organization.
• Consistently set goals to grow and improve selling skills and track overall sales.
• Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
• Assist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
• Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
• Consistently achieve and/or exceed sales targets and goals.
• Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
• Attend all staff meetings and tech clinics for the store.
• Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

SUPERVISORY RESPONSIBILITIES

There are no supervisory responsibilities for this role.

QUALIFICATIONS

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.

ABOUT HIBBETT

Hibbett, headquartered in Birmingham, Alabama, is a leading athletic-inspired fashion retailer with more than 1,100 stores under the Hibbett banner, primarily located in small and mid-sized communities. Founded in 1945, Hibbett has a rich history of convenient locations, personalized customer service and access to coveted footwear, apparel and equipment from top brands like Nike, Jordan, Adidas, and Under Armour. Consumers can browse styles, find new releases, shop looks and make purchases online or in their nearest store by visiting www.hibbett.com.