Sales Associate (Part-Time) - Effingham, IL ( Ford Ave Retail Shoppes )

R301US Hibbett Retail, Inc.; Effingham (IL); On-site; USD 19,000 - 26,000; Full time

Job summary

Hibbett Retail, Inc. in Effingham, Illinois is seeking a Sales Associate to deliver outstanding customer service and drive product sales. You will become knowledgeable in department offerings, promote promotions, and create a welcoming shopper experience to help acquire and retain customers.

The role promotes store performance through daily tasks, teamwork, and adherence to company policies. This non-exempt position reports to the Store Manager.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Self-starter with initiative to handle tasks.
• Strong attention to detail in a fast-paced environment.
• Team-player with passion for outstanding service.

Responsibilities

• Provide extraordinary customer service as per manuals.
• Promote and sell services and merchandise.
• Set and track sales goals to improve selling skills.
• Follow policies and procedures in manuals.
• Assist in daily store operations, shipments, and maintenance.
• Present merchandise to drive sales using product knowledge.
• Achieve or exceed sales targets.
• Communicate merchandise needs and pricing concerns to management.
• Attend staff meetings and trainings.
• Protect assets and report potential fraud risk.

Skills

Customer service

Interpersonal skills

Communication

Detail orientation

Team player

Job description

HB: 01114 Effingham, Illinois (Ford Ave Retail Shoppes)

Hourly: $16.50 - $16.50

Job Title: Sales Associate

Department: Operations

FLSA Status: Non-Exempt

Reports To: Store Manager

SUMMARY

The Sales Associate is responsible for a providing quality customer service and driving product sales. The Sales Associate is knowledgeable in each product area or department in our store. Upholds policies, procedures and standards listed in the visual manual. They must fully promote each sale and/or promotion. Serves as an ambassador of the organization and brand, creating a unique customer experience helping to acquire and retain long-time customers. The Sales Associate is passionate about giving outstanding customer service and promoting the merchandise in stores.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Promote and sell services and merchandise provided by the organization.
• Consistently set goals to grow and improve selling skills and track overall sales.
• Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
• Asist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
• Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
• Consistently achieve and/or exceed sales targets and goals.
• Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
• Attend all staff meetings and tech clinics for the store.
• Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

SUPERVISORY RESPONSIBILITIES

There are no supervisory responsibilities for this role.

QUALIFICATIONS

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills Ability to work in a fast-paced environment.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.

About Hibbett

Hibbett, headquartered in Birmingham, Alabama, is a leading athletic-inspired fashion retailer with more than 1,100 stores under the Hibbett banner, primarily located in small and mid-sized communities. Founded in 1945, Hibbett has a rich history of convenient locations, personalized customer service and access to coveted footwear, apparel and equipment from top brands like Nike, Jordan, Adidas, and Under Armour. Consumers can browse styles, find new releases, shop looks and make purchases online or in their nearest store by visiting www.hibbett.com. Follow us @hibbettofficial.