Sales Associate Part -Time, Design District

reformation; Miami (FL); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Commuter benefits

Paid time off (vacation, sick leave, +

Retirement planning support

Fertility care assistance

Community donations

Job summary

Reformation in Miami seeks a Sales Associate passionate about sustainability and delivering exceptional customer experiences. You will meet sales goals, engage with customers, and foster an elevated in-store environment that reflects our brand values and commitment to social responsibility.

Reporting to the Store Manager, you will help generate client loyalty, share product knowledge, and maintain inventory accuracy while upholding policies and a positive, inclusive team culture.

Qualifications

• Experience working in a sales or retail environment.
• Ability to engage customers and drive sales.
• Strong interpersonal and communication skills.
• Self-motivated with a proactive work approach.

Responsibilities

• Consistently meet and exceed sales goals.
• Assist in generating clientele through customer engagement.
• Create an in-store experience that delights customers.
• Deliver an elevated client experience and build loyalty.
• Share brand stories and educate on sustainability.
• Maintain inventory accuracy and contribute to loss prevention.
• Uphold attendance policy and reflect brand standards.

Skills

Retail sales

Customer engagement

Interpersonal skills

Self-motivated

Job description

Overview

Who we are: Since 2009, we've been on a mission to bring sustainable fashion to everyone. Named one of Fast Company's Brands That Matter and winning a Best Carbon Footprint award, we have big goals like being Climate Positive by 2025, Circular by 2030, and pushing the whole industry forward along the way. Our work has been featured in Drapers, Sourcing Journal, and TIME highlighted our CEO, Hali Borenstein. We are saving the Earth and looking damn good doing it.

We're a global brand with 50+ stores around the world, and our own sustainable factory in LA. We innovate across categories like accessories, swimwear, and sleepwear, and reach millions with campaigns like this, this and this.

None of this work is possible without the incredible people behind it. We're a mission-based company that invests in an inclusive culture so we can innovate together and ensure everyone has the space to grow, thrive, and belong. And starting right now, we want to do all that with you.

Work Schedule / Location

• Available to work a minimum of 20 hours per week
• Available to work a minimum of 3 days per week, weekends included
• Able to work flexible schedule (days, nights, weekends, & holidays if required to meet the needs of the business)

Sales Associate

No position at Reformation is about the status quo; every team member is passionate about building a company rooted in excellence. Obsessed with customers and sustainability, we use tech to create a unique interaction between our customers, employees, and the Reformation brand. The Associate will execute all efforts required to achieve individual sales goals.

Reporting to the Store Manager, essential responsibilities include but are not limited to:

What You'll Do

• Consistently meet and exceed sales goals.
• Assist in clientele generation through customer engagement.
• Contribute to an in-store experience for customers that both surprises and delights them.
• Deliver and foster a culture of an excellent client experience through a customer first mindset to build long term loyal client relationships.
• Deliver an elevated client experience acting as a brand ambassador — embody brand values, engage customers on the brand and share the stories of Reformation with a focus on educating on sustainability.
• Maintain extraordinary customer experience feedback and scoring on service evaluation through NPS.
• Understand the need for consistent inventory accuracy and controls in store.
• Contribute to Loss Prevention in all areas of the business.
• Uphold time and attendance policy.
• Ensure the selling floor reflects the brand and concept standards at all times.
• Share your deep knowledge about our product with genuine enthusiasm.
• Communicate product feedback based on customer feedback so we can continuously make our product and merchandising better.
• Help ensure that the store environment is inspiring and our product is easily accessible.
• Understand the core values and culture of Reformation and reflect these in all efforts.
• Maintain and uphold a professional, healthy, and productive work environment.

What you'll bring

• Experience working with a sales or retail organization and/or operationally intensive business.
• Ability to work in a fast-paced setting.
• Strong interpersonal skills and the ability to interact effectively with diverse personalities.
• Driven approach to take on new challenges with the self-motivation for your work and career.

Compensation

At Reformation, we believe in transparency and equity when it comes to compensation. For this role, the anticipated base hourly range is $18 - $22 per hour, depending on a variety of factors, including but not limited to relevant experience, skills, qualifications, and internal compensation equity. Please note that compensation decisions are made thoughtfully and may vary from the listed range to reflect individual circumstances and evolving business needs. Our total rewards package also includes benefits, perks, and opportunities for growth that contribute to overall compensation.

Benefits & Perks

• Eligible employees get employer-sponsored private medical, dental, and vision insurance, as well as commuter benefits to help support your travel to and from work.
• We offer competitive paid time off policies including vacation, sick leave, and company holidays for eligible employees.
• We offer retirement planning support for eligible employees, including the option to invest in Environmental Social Governance-aligned (fancy way to say sustainable) funds.
• We're a mission-based company with offices in LA, NYC and London, as well as a global retail team, which means you\'ll get to collaborate with people all around the world.
• You\'ll get access to fertility care support through Carrot, and up to a $5,000 USD reimbursement for related fertility expenses after 1 year of employment.
• We donate to community efforts on a regular basis to support causes our employees care about.