SALES ASSOCIATE, PART-TIME/CONSUMABLES

Navy Exchange Service Command; Great Lakes (IL); On-site; USD 24,000 - 36,000; Part time

Benefits offered by this job

Day One Benefits

Competitive Salary

Healthcare (Dental & Vision)

Paid Time Off

Loan Forgiveness (PSLF eligibility)

Tax-free shopping

Job summary

Navy Exchange Service Command is seeking a Sales Associate for a part-time Consumables role. You will be the face of our brand, assist customers, highlight products, and support store operations.

The position emphasizes customer service, POS handling, inventory, and a flexible schedule that may include weekends. Prior retail experience is preferred; US citizenship or three years of U.S. residence is required.

Qualifications

• Must be a U.S. citizen or have lived in the U.S. for three years.
• Retail experience preferred but not required.
• Strong interpersonal and communication skills.

Responsibilities

• Provide premier customer service and engage with customers.
• Maintain store appearance and organization.
• Assist with cross-selling and upselling based on customer needs.
• Process transactions using POS system and handle cash accurately.
• Complete paperwork, reports, and reconciliations.
• Be dependable with adherence to work schedule.

Skills

Customer service

Communication skills

Retail experience

Teamwork

Tools

Point-of-Sales system

Job description

Job Description - SALES ASSOCIATE, PART-TIME/CONSUMABLES (260003M1)

Job Description

SALES ASSOCIATE, PART-TIME/CONSUMABLES

Job Number:

260003M1

Organization

Service School Command Pay Range : $15.00+ DOE

Why the Navy Exchange Service Command?

While some serve overseas for our country, we hold down the fort — we serve the men and women who wear the flag — America’s strength, America’s heart. We are here to guide them and deliver our service members and their families the tools they need to do what they love to do.

You can expect an unforgettable, dynamic, and competitive work environment.

The Benefits Begin DAY ONE:

We know you work hard and cultivate the very best solutions for your family — and that’s why the benefits we offer, you won’t find anywhere else:

• Competitive Salary: Federal pay beginning at the Non-Appropriated Fund NF-01 level + depending on experience.
• Immediate Coverage: Benefits begin on DAY ONE.
• Comprehensive Healthcare: Federal Healthcare benefits, Dental, and Vision coverage.
• Paid Time Off: Accrual of PTO starts on DAY ONE.
• Military Family Support: Continuity Programs for Military Spouses.
• Loan Forgiveness: Public Service Loan Forgiveness (PSLF) eligible* after qualifying years of service.
• Exclusive Perks: Tax-free shopping, worldwide, at any Navy Exchange location.

Because here at the Navy Exchange Service Command, there’s no such thing as tomorrow — there’s only today. GET AFTER IT. Seize the opportunity to grow and be community-driven, too. Build a mission-driven life. Mission: YOU.

As a sales associate, you will be the face of our company! You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational, insightful, and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization

Duties and Responsibilities

CUSTOMER SERVICE

• Proactively engage and make a connection with customers.
• Asking questions and listening to customer's needs.
• Directing customers to merchandise; informing them about upcoming events, promotions, mobile offers, STAR card.
• Provide premier customer service.
• Cooperate and build positive, inclusive and respectful relationships; take accountability for your own actions and outcomes.

ORGANIZATION

• Maintaining store appearance.

SALES

• Cross-selling products and knowing layout of the store.
• Make suggestions to customer on latest trends and current promotions based on customer's individual needs.
• Upselling products.
• Learning product features; keeping up with the latest trends; leveraging company tools and technology to confidently provide the customer with product knowledge/specs.
• Using a Point-of-Sales system, processing cash exchanges, discounts, gift cards, credit cards, debit cards (cash handling) including counting money and returning accurate amounts to customer.
• Completing various forms of paperwork, reports, and reconciliation.

INVENTORY

• Be the keeper of merchandise, complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. (May participate in periodic inventories)

DEPENDABILITY

• Adherence to assigned work schedule.
• Accurate and complete follow through on work assignments.

Other Duties as assigned

MUST BE A U.S. CITIZEN OR HAVE LIVED IN THE U.S. FOR THREE YEARS

PRODUCT KNOWLEDGE

Basic knowledge of products/merchandise

EXPERIENCE

Retail experience, preferred but not required

COMMUNICATION SKILLS

Strong interpersonal and communication skills. Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to effectively communicate with customers, peers, and management. Ability to communicate on the telephone with proper etiquette.

MATHETMATICAL SKILLS

• Basic math functions such as addition, subtraction, multiplication, and division.
• REASONING ABILITY - Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision.

PHYSICAL DEMANDS/WORK ENVIRONMENT

This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location.

OTHER SKILLS

Enthusiastic, friendly, and energetic with a desire to provide outstanding service.

WORK HOURS

Available to work a variety of hours, which may include early mornings, evenings, weekends and holidays