Sales Associate (Part-Time) - Cleburne, TX ( W Henderson St )

R301US Hibbett Retail, Inc.; Cleburne (TX); On-site; USD 10,000 - 15,000; Full time

Job summary

Hibbett Retail, Inc. in Cleburne, TX seeks a Sales Associate in the Operations department. You will deliver friendly, knowledgeable service, help customers locate products, and promote promotions to drive sales while maintaining store standards.

As a non-exempt hourly role, you will work with teammates in a fast-paced environment, show initiative, handle multiple tasks, and contribute to an exceptional customer experience that builds lasting relationships with shoppers.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Is a self-starter with initiative.
• Strong attention to detail with multi-tasking ability.
• Team-player with a focus on customer service and selling.

Responsibilities

• Produce extraordinary customer service per the manual and assist customers on entry and during peak periods.
• Promote and sell services and merchandise offered by the organization.
• Regularly set and pursue sales goals and track overall performance.
• Follow all company policies, procedures, and manuals.
• Assist in daily store operations, shipments, and maintenance.
• Display merchandise to promote sales using product knowledge guidance.
• Meet or exceed sales targets and communicate needs to management.

Skills

Customer service

Interpersonal skills

Communication skills

Fast-paced work

Self-starter

Attention to detail

Team player

Job description

HB: 00328 Cleburne, Texas (W Henderson St)

Hourly: $9.00 - $9.00

Job Title: Sales Associate

Department: Operations

FLSA Status: Non-Exempt

Reports To: Store Manager

SUMMARY

The Sales Associate is responsible for a providing quality customer service and driving product sales. The Sales Associate is knowledgeable in each product area or department in our store. Upholds policies, procedures and standards listed in the visual manual. They must fully promote each sale and/or promotion. Serves as an ambassador of the organization and brand, creating a unique customer experience helping to acquire and retain long-time customers. The Sales Associate is passionate about giving outstanding customer service and promoting the merchandise in stores.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Promote and sell services and merchandise provided by the organization.
• Consistently set goals to grow and improve selling skills and track overall sales.
• Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
• Asist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
• Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
• Consistently achieve and/or exceed sales targets and goals.
• Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
• Attend all staff meetings and tech clinics for the store.
• Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

SUPERVISORY RESPONSIBILITIES

There are no supervisory responsibilities for this role.

QUALIFICATIONS

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills
• Ability to work in a fast-paced environment.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.

Company Overview

Hibbett, headquartered in Birmingham, Alabama, is a leading athletic-inspired fashion retailer with more than 1,100 stores under the Hibbett banner, primarily located in small and mid-sized communities. Founded in 1945, Hibbett has a rich history of convenient locations, personalized customer service and access to coveted footwear, apparel and equipment from top brands like Nike, Jordan, Adidas, and Under Armour. Consumers can browse styles, find new releases, shop looks and make purchases online or in their nearest store by visiting www.hibbett.com. Follow us @hibbettofficial.