Sales Associate, Part-Time - Beverly Hills

Reformation; Los Angeles (CA); On-site; USD 22,041 - 34,440; Part time

Job summary

An innovative retail company located in Los Angeles seeks a motivated Associate to ensure an exceptional client experience while meeting sales goals. Key responsibilities include engaging customers, contributing to store ambiance, and maintaining inventory accuracy. Ideal candidates should have retail experience, strong interpersonal skills, and the ability to thrive in a fast-paced environment. Compensation ranges from $16 to $25 per hour, with flexible scheduling and a commitment to inclusivity and sustainability.

Qualifications

• Experience working with a sales or retail organization.
• Ability to work in a fast-paced setting.
• Effective interaction with diverse personalities.

Responsibilities

• Consistently meet and exceed sales goals.
• Assist in clientele generation through customer engagement.
• Deliver and foster a culture of an excellent client experience.

Skills

Strong interpersonal skills

Customer engagement

Sales experience

Self-motivation

Job description

Overview

None of this work is possible without the incredible people behind it. We're a mission-based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong. And starting right now, we want to do all that with you.

No position at Reformation is about the status quo; every team member is passionate about building a company rooted in excellence. Obsessed with customers and sustainability, we use tech to create a unique interaction between our customers, employees, and the Reformation brand. The Associate will execute all efforts required to achieve individual sales goals.

Reporting to the Store Manager, essential responsibilities include but are not limited to:

What You’ll Do

• Consistently meet and exceed sales goals.
• Assist in clientele generation through customer engagement.
• Contribute to an in-store experience for customers that both surprises and delights them.
• Deliver and foster a culture of an excellent client experience through a customer first mindset to build long term loyal client relationships.
• Deliver an elevated client experience acting as a brand ambassador - embody brand values, engage customers on the brand and share the stories of Reformation with a focus on educating on sustainability.
• Maintain extraordinary customer experience feedback and scoring on service evaluation through NPS.
• Understand the need for consistent inventory accuracy and controls in store.
• Contribute to Loss Prevention in all areas of the business.
• Uphold time and attendance policy.
• Ensure the selling floor reflects the brand and concept standards at all times.
• Share your deep knowledge about our product with genuine enthusiasm.
• Communicate product feedback based on customer feedback so we can continuously make our product and merchandising better.
• Help ensure that the store environment is inspiring and our product is easily accessible.
• Understand the core values and culture of Reformation and reflect these in all efforts.
• Maintain and uphold a professional, healthy, and productive work environment.

What you’ll bring

• Experience working with a sales or retail organization and/or operationally intensive business.
• Ability to work in a fast-paced setting.
• Strong interpersonal skills and the ability to interact effectively with diverse personalities.
• Driven approach to take on new challenges with the self-motivation for your work and career.

Compensation

The wage for this position is $16 - $25 per hour.

• Available to work a minimum of 20 hours per week
• Available to work a minimum of 3 days per week, weekends included
• Able to work flexible schedule (days, nights, weekends, & holidays if required to meet the needs of the business)

Equal Employment Opportunity

Reformation is proud to be an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team that reflects the world we want to live in. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status—in accordance with applicable international, federal, state, and local laws.

Accommodations

If you require accommodations during the application or interview process, please let us know. We’re here to ensure you have what you need to show up as your best self.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Reformation’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Disability status and categories are collected on a voluntary basis to measure outreach and positive recruitment efforts under applicable laws.

• A disability is a condition that substantially limits one or more of your major life activities.
• Disabilities include, but are not limited to, several categories such as visual, hearing, mobility, cognitive, and other health conditions.

Public burden statement: This survey should take about 5 minutes to complete.