Sales Associate Part -Time

Reformation; New York (NY); On-site; USD 21,593 - 30,754; Part time

Benefits offered by this job

Employer-sponsored medical, dental, and vision insurance

Paid time off policies

Retirement planning support

Fertility care support

Clothing discount

Community donation program

Job summary

Reformation is seeking a Sales Associate in New York, NY, to exceed sales goals and deliver exceptional client experiences. This role involves maintaining brand standards and fostering long-term customer relationships. Key qualifications include experience in sales, strong interpersonal skills, and a self-motivated approach. The position offers a base hourly rate of $19.00, along with employer-sponsored health insurance, paid time off, and a clothing discount. Ideal for those who thrive in a fast-paced retail environment.

Qualifications

• Experience working with a sales or retail organization and/or operationally intensive business.
• Ability to work in a fast-paced setting.
• Strong interpersonal skills and the ability to interact effectively with diverse personalities.

Responsibilities

• Consistently meet and exceed sales goals.
• Assist in clientele generation through customer engagement.
• Deliver and foster a culture of an excellent client experience.

Skills

Strong interpersonal skills

Experience in sales or retail

Ability to work in a fast-paced setting

Job description

Work Schedule / Location

• Available to work a minimum of 20 hours per week
• Available to work a minimum of 3 days per week, weekends included
• Able to work flexible schedule (days, nights, weekends, & holidays if required to meet the needs of the business)

Reporting to the Store Manager, the Associate will execute all efforts required to achieve individual sales goals.

What You’ll Do:

• Consistently meet and exceed sales goals.
• Assist in clientele generation through customer engagement.
• Contribute to an in-store experience for customers that both surprises and delights them.
• Deliver and foster a culture of an excellent client experience through a customer first mindset to build long term loyal client relationships.
• Deliver an elevated client experience acting as a brand ambassador - embody brand values, engage customers on the brand and share the stories of Reformation with a focus on educating on sustainability.
• Maintain extraordinary customer experience feedback and scoring on service evaluation through NPS.
• Understand the need for consistent inventory accuracy and controls in store.
• Contribute to Loss Prevention in all areas of the business.
• Uphold time and attendance policy.
• Ensure the selling floor reflects the brand and concept standards at all times.
• Share deep knowledge about our product with genuine enthusiasm.
• Communicate product feedback based on customer feedback so we can continuously make our product and merchandising better.
• Help ensure that the store environment is inspiring and our product is easily accessible.
• Understand the core values and culture of Reformation and reflect these in all efforts.
• Maintain and uphold a professional, healthy, and productive work environment.

What You’ll Bring:

• Experience working with a sales or retail organization and/or operationally intensive business.
• Ability to work in a fast‑paced setting.
• Strong interpersonal skills and the ability to interact effectively with diverse personalities.
• Driven approach to take on new challenges with self‑motivation for your work and career.

Compensation:

Base hourly range: $19.00 per hour, depending on relevant experience, skills, qualifications, and internal compensation equity.

Benefits:

• Employer‑sponsored private medical, dental, and vision insurance, as well as commuter benefits.
• Paid time off policies including vacation, sick leave, and company holidays for eligible employees.
• Retirement planning support with option to invest in ESG‑aligned funds.
• Fertility care support through Carrot, up to $5,000 USD reimbursement after 1 year of employment.
• Community donation program supporting causes that matter to employees.
• Clothing discount and company culture events (e.g., annual values week, volunteer time off).

Equal Opportunity Statement

Reformation is proud to be an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team that reflects the world we want to live in. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status—in accordance with applicable international, federal, state, and local laws.

If you require accommodations during the application or interview process, please let us know. We’re here to ensure you have what you need to show up as your best self.