Sales Associate - Part Time

Total Wine & More; Natick (MA); On-site; USD 33,000 - 43,000; Part time

Benefits offered by this job

Generous store discounts

Health care plans (medical, prescription, dental, vision)

401(k), HSA, FSA, Pre-tax commuter benefits

Paid Time Off (PTO)

Career development & product training

Job summary

Total Wine & More in Natick, Massachusetts seeks enthusiastic Store Team Members to enhance the customer experience by delivering exceptional service.

In this role, you will engage directly with customers, manage inventory, and ensure the store's safety and cleanliness. Candidates with retail experience and a passion for excellent customer service are preferred. The position includes part-time and full-time opportunities.

We offer a variety of benefits, including Paid Time Off, health care plans, and generous store discounts.

Qualifications

• 1-3 years of work experience, with 1+ years in a retail setting preferred.
• Familiarity with point-of-sale systems and inventory management software.
• Ability to work a flexible schedule as business requires, including evenings and weekends.

Responsibilities

• Maximize product inventory and support sales operations.
• Deliver exceptional customer service and build relationships.
• Maintain safety and cleanliness standards across the store.

Skills

Customer service

Inventory management

Point-of-sale systems

Sales experience

Education

High school diploma or equivalent

Job description

About The Role

All Store Team Members play an essential role in building the company brand by delivering excellent customer service. You will provide service and drive sales by engaging with customers and advising them on products. While both part-time and full-time positions generally focus on sales responsibilities, you may also be assigned merchandising, front end or other responsibilities as needed. Internally you will be referred to as Service Team Member and report to the store management team.

Responsibilities

• Maximize product inventory, including processing freight, organizing and distributing inventory, pulling and stocking merchandise, building displays and end caps, placing signage, and supporting digital business operations by fulfilling orders and assisting with in-store and curbside pick-up and delivery services, including driving and making deliveries if assigned
• Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services
• Participate in wine, spirits, and beer training to build product knowledge
• Maintain knowledge of advertisements, promotions, and loyalty programs
• Maintain safety and cleanliness standards across the store
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment
• Complete cross-functional responsibilities as assigned and perform other duties as assigned
• Load and deliver orders in a safe and professional manner, following company policies and procedures and abiding by all traffic and safety laws — if delivery is added as an essential job function
• If this job posting is coded as a seasonal role, expect a short-term position (no longer than six months) with the option to apply for a non-seasonal role

Qualifications

• High school diploma or equivalent preferred
• 1-3 years of work experience, with 1+ years in a retail setting preferred
• Familiarity with point-of-sale systems and inventory management software
• Ability to work a flexible schedule as business requires, including evenings and weekends

Physical requirements

• Must be 21 years of age or older
• Walk, bend down repeatedly, and be on feet for 8-10 hours a day
• Ability to safely lift, load, and handle cases and pallets
• Climb ladders and lift 50 lbs. overhead and repeatedly
• May be exposed to various outdoor weather conditions throughout the workday

We offer

• Paid Time Off (PTO)
• Generous store discounts
• Health care plans (medical, prescription, dental, vision)
• 401(k), HSA, FSA, Pre-tax commuter benefits
• Disability & life insurance coverage
• Paid parental leave
• Pet insurance
• Critical illness and accident insurance
• Discounted home and auto insurance
• College tuition assistance
• Career development & product training
• Consumer classes
• More benefits may apply

About Total Rewards

We recognize our team members are our biggest asset and we value the critical role each person plays in contributing to the company’s success. We offer resources to support health and wellbeing through our Total Rewards program. For full details, view our career page: https://careers.totalwine.com/

Total Wine & More is an equal opportunity employer and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Total Wine & More makes reasonable accommodations during all aspects of the employment process, including during the interview process. Total Wine & More is a Drug Free Workplace.