Sales Associate - Part Time

LACOSTE 5th Ave; City of Niagara Falls (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

Lacoste in Niagara Falls, NY is seeking a friendly retail associate to deliver exceptional customer service and drive sales in a fast-paced environment. You will connect with customers, share product knowledge, process transactions, and maintain store appearance while supporting inventory and transfers between locations.

A passion for fashion and a team-oriented mindset are essential for success at Lacoste.

Qualifications

• Retail sales experience preferred.
• Strong communication skills and ability to engage customers.
• Ability to thrive in a fast-paced environment and meet targets.

Responsibilities

• Sell and exceed individual sales goals and KPIs as determined by the Store Manager.
• Connect with customers and cultivate personalized relationships to drive sales.
• Utilize product knowledge to ensure customer satisfaction.
• Provide a customer-first experience and reflect brand values.
• Exhibit confidence aligned with Lacoste brand vision.
• Assist with store visuals and housekeeping standards.
• Process transactions and handle merchandise transfers and transfers between stores.
• Protect store assets and report any violations.
• Monitor inventory levels and use systems to check availability and transfers.
• Assist with other duties as required by store management.

Skills

Desire to hit targets

Customer service

Communication

Team player

Clienteling

Tools

POS systems

Job description

At the crossroads of fashion and sport, Lacoste creates and liberates movement. Both universal and timeless, the brand transcends cultures and generations, elevating the crocodile as a rallying sign.

An iconic French brand present in nearly 100 countries, Lacoste stands out for its unique know-how in each of it areas of expertise, from garment factory to omnichannel distribution.

At Lacoste, elegance goes beyond style. This elegance guides all of its actions and its social and environmental commitments.

Working at Lacoste is belonging to a community of 8,500 employees on the move to build the future. Committed to making equal opportunities a reality and to revealing potential, the company brings together talents from all walks of life, embracing their differences.

Lacoste is one of the inspiring brands driven by passionate people within the MF Brands Group, alongside Aigle, Gant, Tecnifibre and The Kooples (http://mf-brands.com/).

Essential Job Responsibilities:

Customer service and sales

• Desire to achieve and exceed individual sales goals and KPI’s as determined by your Store Manager.
• Passion to connect with customers and cultivate personalized relationships to drive sales.
• Be perceptive to customer’s wants and needs and utilize product knowledge to ensure customer satisfaction.
• Embrace a culture that puts the customer experience first and foremost.
• Exude a self-confidence reflective of our Brand Vision.

Operations:

• Assist with the store’s visual directives and maintain standards of housekeeping.
• Develop a full understanding of computer systems to ring transactions and perform other functions, such as merchandise transfers and order fulfillment.
• Protect store assets and inventory through awareness of loss prevention procedures. Report violations to the supervisor.
• Become familiar with inventory levels and understand how to use systems to check availability and perform inter-store transfers.
• Assist with all other duties as required by store management.

Requirements/Qualifications:

• Desirability and drive to hit performance targets.
• Passion for providing outstanding customer service.
• Excellent communication and technical skills.
• Naturally competitive, outgoing and fun personality.
• Authentic approach to clienteling and building long term relationships with customers with a focus on building sales.
• Work collaboratively with all other Lacoste team members to achieve goals.
• Sales experience in retail apparel a plus.

Core Values and Traits

Play as One Team:

• Showing respect towards everyone

• Commitment for the team’s work and decisions

Play with Elegance:

• Striving for excellence

• Treating others with fair play and humility

Play by Daring:

• Having the courage to speak up, experiment and take initiative

• To explore new opportunities

Play with Tenacity:

• Constantly seek continuous improvement

• Learning from our failures

At Lacoste, we’re committed to building the best team we can. We hire for potential and support every team member through each step of their career development. Building a diverse, equitable, and inclusive space for our team to think differently and push the status quo is incredibly important to us; and we strive to use these guiding principles as the foundation for how we interact with each other, how we build our business, and how we hold ourselves accountable to our core values.

Equal Opportunity Employer:

At Lacoste, we’re committed to providing equal opportunities (EEO) to all employees and applicants for employment regardless of their race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression, national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, and/or any other characteristic protected by applicable federal, state, and local laws.