Sales Associate (Part-Time)

Away; Boston (MA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Equity & ownership

Paid time off

Health insurance

Discounts on Away products

Job summary

Away is looking for a Part-Time Sales Associate for our Newbury team to deliver top-notch customer experiences and build connections with travelers. You will educate customers, meet sales goals, and uphold Away’s brand standards in a fast-paced retail setting.

Experience in retail or hospitality helps. You will participate in in-store programs, maintain store operations, and use product knowledge to guide shoppers. This role offers flexible hours with potential for growth within Away.

Qualifications

• Excellent communicator with past experience in retail, customer service, or hospitality.
• Collaborative team player committed to achieving goals.
• Resourceful and solution-oriented.
• Reliable, effective, and contributes to business success.

Responsibilities

• Deliver best-in-class customer service and build connections with customers.
• Meet individual KPI expectations and sales goals.
• Pursue and maintain product knowledge to guide customers through Away shopping and sales journey.
• Maintain store operations and uphold visual standards.

Skills

Excellent communicator

Collaborative team player

Retail experience

Customer service oriented

Hospitality background

Job description

• We are hiring a Part-Time Sales Associate to join our Newbury team
• Our Retail team creates a transformative experience for each and every customer that visits any of our seventeen stores
• We build connections with our customers through product education, world-class-service standards, and operational excellence
• We pride ourselves in owning the offline touch point for our brand, and use it as an opportunity to foster a stronger Away community
• This is an exciting opportunity to join a widely celebrated brand that is looking to continue to innovate and iterate
• All employees are expected to adhere to Away’s Blackout Period expectations
• You’ll embody our brand standards and core values by consistently delivering best-in-class, exceptional customer service to every person, every time
• You’ll create a personalized and memorable experience for each and every customer, expanding on love of travel to further drive community and connection
• You’ll consistently meet individual KPI expectations and sales goals
• You’ll pursue and maintain the highest level of product knowledge and expertise, guiding our customers through an Away focused shopping, product and sales journey
• You’ll maintain the integrity of the store and uphold our visual standards
• You’ll facilitate in-store programs and events, as needed
• You’ll assist with any necessary processes and procedures to ensure optimal store operations

Benefits

• Equity & ownership: Be a part of our future through equity options, sharing in the upside of our business
• Paid time off: Find balance through our paid time off programs, including vacation and wellness time
• Health insurance: Take care of yourself and your family through our health insurance offerings
• Get Away in style: Build your travel uniform through discount codes, product stipends, and giveaways

Requirements

• Ability to bend, squat, twist, and reach as needed throughout the duration of a work shift
• You’re an excellent communicator, collaborator, and teammate with a passion for and past experience in retail, customer service, and/or hospitality
• You’re resourceful, solution oriented, and committed to achieving your goals
• You’re reliable, effective, and contribute to the overall business success
• Ability to pull, push, lift, and carry up to 25 pounds throughout the duration of a work shift
• Ability to stand/be on feet for extended periods of time throughout the duration of a work shift