Sales Associate / Optician - Training Provided!

EyeCare Partners; Gardner (KS); Vor Ort; USD 32.000 - 52.000; Vollzeit

Benefits dieser Stelle

Full Benefits: Medical, Vision, Dental

401k + Employer Matching

Paid Time Off & Holidays

Paid Maternity Leave

Competitive Base Pay

Employee Discounts

Zusammenfassung

The Eye Doctors in Olathe, KS is seeking an Optical Technician to support patients by dispensing glasses and contacts, determining patient needs, and recommending lenses and frames. You will work with ophthalmologists and optometrists to ensure a seamless Total Patient Experience.

Ideal candidates have strong customer service, basic insurance form literacy, and comfortable using optical equipment. Prior ophthalmic or medical office exposure is preferred; ability to multitask in a busy office is

Qualifikationen

• High school diploma or GED required.
• Previous ophthalmic/medical office experience preferred.
• Minimum 1 year in a customer/patient interaction role.

Aufgaben

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support.
• Determine patients' wants and needs and sell to exceed their expectations.
• Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions.
• Operate the auto-lensometer and manual lensometer.
• Educate and recommend specific lenses, lens coatings and frames to suit patient needs.
• Accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt.
• Dispense all glasses and/or contact lens orders in E360.
• Maintain frame standards with cleaning and organization of fully stocked areas.

Kenntnisse

Customer service

Communication

Reading insurance forms

Interpersonal skills

Ausbildung

High school diploma or GED

Ophthalmic experience preferred

1 year customer interaction experience

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Jobbeschreibung

EyeCare Partners is the nation's leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visitwww.eyecare-partners.com.

Job Title: Optical Sales Associate (Optical Technician)
Company: The Eye Doctors
Location: Olathe, KS

• Full Benefits Package - Medical, Vision, Dental and Life Insurance
• 401k + Employer Matching
• Paid Time Off (PTO) and Paid Holidays
• Paid Maternity Leave
• Competitive Base Pay
• Employee Discounts
  

Hours:

• Full Time
• Our offices are open Monday-Friday 8am-6pm, Saturday 8am-1pm
  • You may need to work a little earlier and/or later as needed
  • You will not work all of these hours, but you must have open availability to work any shift within these hours
    

SUMMARY

An Optical Technicianwill achieve a world-class Total Patient Experience that maximizes retail sales while also supporting the patients' medical needs. This team member is trained to dispense and fit glasses and contacts, working from the prescriptions written by Optometrists and Ophthalmologists. They connect the patient's needs to the goods and services we offer.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
• Determine patients' wants and needs and sell to exceed their expectations
• Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions
• Operate the auto-lensometer and manual lensometer
• Educate and recommend specific lenses, lens coatings and frames to suit patient needs
• Accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt
• Dispense patient orders and repair and adjust patient framesDispense all glasses and/or contact lens orders in E360
• Ensure all job aids and policies are followed
• Maintain frame standards with cleaning and organization of fully stocked and well-presented areas
• Follow all protocols to keep frame inventory accurate
• General office duties and cleaning to be assigned by manager
• Assist with other duties in the office as needed
  

QUALIFICATIONS

• Communication, interpersonal and negotiation skills
• Ability to read, analyze and interpret insurance forms
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to write routine reports and correspondence
• Ability to speak effectively before groups of customers or employees of organization
• HIPAA: All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPPA Privacy Policies and Procedures
• Favorable result on background check as required by stateMust be able to provide proof of identity and right to work in the United States
  

EDUCATION AND/OR EXPERIENCE

• High school diploma or GED required
• Previous medical office experience preferred; previous ophthalmic experience strongly preferred
• Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
  

LICENSES AND CREDENTIALS

• Current ABO/ABOC and NCLE certifications (or obtained with first 2 years of employment) preferred, but not required
  

SYSTEMS AND TECHNOLOGY

• Proficient in Microsoft Excel, Word, PowerPoint, Outlook
  

PHYSICAL REQUIREMENTS

• This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees