Sales Associate Optical Specialist Part Time Bilingual Spanish

Eyeglass World; Estero (FL); Sur place; USD 28 000 - 36 000; Plein temps

Avantages offerts par ce poste

Employee eyewear discount

401k with company match

Parental leave

Paid sick time

Résumé du poste

Eyeglass World in Florida seeks an Optical Specialist to deliver warm, knowledgeable service, assist with eyewear selection, and ensure precise finishing and pickup.

You will support pre-exam flow, help with patient readiness, and uphold brand standards while working closely with the store team to create a seamless customer journey.

Qualifications

• High School Diploma or equivalent is required.
• 1+ year experience in optical, retail, sales or customer service.
• Bilingual in English and Spanish preferred for customer interaction.
• Strong multitasking, time management and organizational skills.
• Clear communication and ability to educate customers effectively.

Responsabilités

• Create an exceptional customer experience with warm, confident service.
• Guide customers through eyewear selection, fitting, and education.
• Ensure customers leave confident in their eyewear and experience.
• Support patient flow and pre-exam activities to assist Optometrists.
• Maintain finish quality: adjustments, inspections, and brand standards.
• Prepare orders for pickup and deliver polished handoffs.
• Operate with precision: order entry, tracking, and clean work areas.
• Model Eyeglass World service standards in every interaction.

Connaissances

English & Spanish

Multitasking

Communication

Customer satisfaction focus

Team player

Formation

High School Diploma or equivalent

Description du poste

Job Description

The Optical Specialist is customer-facing role at the heart of the Eyeglass World in-store experience. This position brings the brand to life through confident service, attention to detail, and ownership of the final moments that matter most, from pre-exam support to eyewear readiness, fitting, and pickup. As a key member of the team, this role ensures every customer interaction feels seamless, elevated, and on-brand. This role blends customer connection, optical support, and finishing excellence to deliver consistent, high-quality experiences.

_ Essential Functions:_

Create an Exceptional Customer Experience

• Deliver warm, confident, and personalized service at every stage of the visit


• Guide customers through eyewear selection, final fitting, and product education


• Ensure customers leave feeling confident in both their eyewear and their experience

Support Clinical & In Store Flow

• Assist with patient flow and pre exam screenings to support Optometrists


• Help ensure smooth transitions between exam, finish, and pickup moments


• Serve as a calm, knowledgeable presence throughout the customer journey

Own Finish & Quality Excellence

• Perform finishing work including final adjustments, inspections and quality checks


• Ensure all eyewear meets Eyeglass World standards for fit, function, and presentation


• Prepare orders for pickup and deliver polished, brand aligned handoff

Operate with Precision & Care

• Support order entry, tracking, and timely completion


• Maintain organized, clean, and efficient finish and retail areas


• Identify and resolve quality or service issues proactively

Bring the Brand to Life

• Model Eyeglass World service standards, tone, and behaviors in every interaction


• Uphold visual, experiential, and operational brand standards in the store


• Partner with the store team to deliver a consistent and elevated experience

Qualifications: Qualifications

Education

• High School Diploma or equivalent (Required)

Work Experience

• 1+ year experience in optical, retail, sales, or customer service (Required)

Additional Skills

• Fluent in reading & speaking both English & Spanish.


• Strong multitasking, time management and organizational skills (Required)


• Clear communication and the ability to educate customers effectively (Required)


• Ability to prioritize customer satisfaction at every interaction (Required0


• Support store team in shared goals (Required)

Additional Information

At National Vision, we reward hard work with competitive pay, bonus opportunities, and a benefits package to support you and your family now and in the future.

Our Benefits Include:

• 401k retirement savings with company match and stock purchase plan


• Paid sick time


• Parental leave


• Employee eyewear discount


• College scholarship program

Focus on professional growth and long-term career fulfillment:

• Training programs available


• Access to educational courses


• Emphasis on internal promotions and career advancement.

At National Vision, you’ll enjoy more than just a job – you’ll have the chance to thrive in a rewarding career, surrounded by a supportive team and endless opportunities for growth.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.