Sales Associate - Optical Specialist - Part Time

SmartRecruiters, Inc.; Rockford (IL); On-site; USD 21,000 - 24,000; Part time

Job summary

Eyeglass World in Rockford, IL is seeking a Sales Associate - Optical Specialist for a part-time role. You will help customers select eyewear, perform fittings, and ensure a polished finish ready for pickup, contributing to a memorable, on-brand shopping experience.

This position emphasizes friendly service, attention to detail, and collaboration with the store team to keep the eyewear ready and the sales floor organized.

Job description

Sales Associate - Optical Specialist - Part Time

• Part-time
• Salary Range: $15.00 - $17.58 per hour
• Compensation: USD 15 - USD 17.58 - hourly

At Eyeglass World, we are more than just an optical retailer, we are a fashion-forward destination where style meets service and quality eye care.With 100+ locations nationwide, we bring customers the hottest eyewear trends, designer looks, and same-day service at prices they love. If you love fashion, thrive on helping people, and want to be part of a team that makes a difference every day,Eyeglass World is the place for you!For more details about Eyeglass Word, visit EyeglassWorld.com .

Working at Eyeglass World also means you are a part of a larger family of brands at National Vision. At National Vision, we believe everyone deserves to see their best to live their best.

How would you like Sundays off? Yes, every Sunday we’re closed!

The Optical Specialist is customer-facing role at the heart of the Eyeglass World in-store experience. This position brings the brand to life through confident service, attention to detail, and ownership of the final moments that matter most, from pre-exam support to eyewear readiness, fitting, and pickup. As a key member of the team, this role ensures every customer interaction feels seamless, elevated, and on-brand. This role blends customer connection, optical support, and finishing excellence to deliver consistent, high-quality experiences.

Essential Functions:

Create an Exceptional Customer Experience

• Deliver warm, confident, and personalized service at every stage of the visit
• Guide customers through eyewear selection, final fitting, and product education
• Ensure customers leave feeling confident in both their eyewear and their experience

Support Clinical & In Store Flow

• Assist with patient flow and pre exam screenings to support Optometrists
• Help ensure smooth transitions between exam, finish, and pickup moments
• Serve as a calm, knowledgeable presence throughout the customer journey

Own Finish & Quality Excellence

• Perform finishing work including final adjustments, inspections and quality checks
• Ensure all eyewear meets Eyeglass World standards for fit, function, and presentation
• Prepare orders for pickup and deliver polished, brand aligned handoff

Operate with Precision & Care

• Support order entry, tracking, and timely completion
• Maintain organized, clean, and efficient finish and retail areas
• Identify and resolve quality or service issues proactively