Sales Associate - Optical Specialist - Part Time

Eyeglass World; Lone Tree (CO); On-site; USD 17,047 - 24,280; Full time

Benefits offered by this job

401k retirement savings with company match

Paid sick time

Parental leave

Employee eyewear discount

College scholarship program

Job summary

Eyeglass World in Lone Tree, Colorado, is seeking an Optical Specialist who will enhance customer experience through personalized service and optical expertise. The ideal candidate should possess a High School Diploma and at least one year of relevant experience in retail or customer service. Responsibilities include guiding customers through eyewear selection and performing quality checks to ensure satisfaction. The role is integral to creating an exceptional in-store experience.

This position offers a competitive salary of $15 per hour and various benefits including a 401k retirement plan, paid sick time, and opportunities for professional growth.

Qualifications

• 1+ year experience in optical, retail, sales, or customer service.
• Strong multitasking, time management, and organizational skills.
• Clear communication to educate customers effectively.

Responsibilities

• Deliver personalized service at every stage of the visit.
• Guide customers through eyewear selection and fitting.
• Perform finishing work including adjustments and quality checks.

Skills

Multitasking

Time management

Organizational skills

Clear communication

Customer satisfaction

Bilingual abilities

Education

High School Diploma or equivalent

Job description

Job Description

The Optical Specialist is customer-facing role at the heart of the Eyeglass World in-store experience. This position brings the brand to life through confident service, attention to detail, and ownership of the final moments that matter most, from pre-exam support to eyewear readiness, fitting, and pickup. As a key member of the team, this role ensures every customer interaction feels seamless, elevated, and on-brand. This role blends customer connection, optical support, and finishing excellence to deliver consistent, high-quality experiences.

Essential Functions

Create an Exceptional Customer Experience

• Deliver warm, confident, and personalized service at every stage of the visit


• Guide customers through eyewear selection, final fitting, and product education


• Ensure customers leave feeling confident in both their eyewear and their experience

Support Clinical & In Store Flow

• Assist with patient flow and pre exam screenings to support Optometrists


• Help ensure smooth transitions between exam, finish, and pickup moments


• Serve as a calm, knowledgeable presence throughout the customer journey

Own Finish & Quality Excellence

• Perform finishing work including final adjustments, inspections and quality checks


• Ensure all eyewear meets Eyeglass World standards for fit, function, and presentation
  
• Prepare orders for pickup and deliver polished, brand aligned handoff

Operate with Precision & Care

• Support order entry, tracking, and timely completion


• Maintain organized, clean, and efficient finish and retail areas


• Identify and resolve quality or service issues proactively

Bring the Brand to Life

• Model Eyeglass World service standards, tone, and behaviors in every interaction


• Uphold visual, experiential, and operational brand standards in the store


• Partner with the store team to deliver a consistent and elevated experience

Qualifications

Education

• High School Diploma or equivalent (Required)

Work Experience

• 1+ year experience in optical, retail, sales, or customer service (Required)

Additional Skills

• Strong multitasking, time management and organizational skills (Required)


• Clear communication and the ability to educate customers effectively (Required)


• Ability to prioritize customer satisfaction at every interaction (Required0


• Support store team in shared goals (Required)


• Bilingual abilities (Preferred)

Additional Information

We expect to accept applications until 6/30/26.

Compensation

$15-$15

Our Benefits Include

• 401k retirement savings with company match and stock purchase plan


• Paid sick time


• Parental leave


• Employee eyewear discount


• College scholarship program

Focus on professional growth and long-term career fulfillment

• Training programs available


• Access to educational courses


• Emphasis on internal promotions and career advancement.

Equal Opportunity Employment Statement

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.