Sales Associate - Optical Specialist - Part Time

National Vision; Grandville (MI); On-site; USD 30,000 - 45,000; Part time

Benefits offered by this job

401k retirement savings with company match

Paid sick time

Parental leave

Employee eyewear discount

College scholarship program

Job summary

National Vision is looking for a Sales Associate - Optical Specialist in Grandville, Michigan. This part-time role focuses on delivering exceptional customer service, assisting with patient flow, and ensuring eyewear quality. Ideal candidates will possess a High School Diploma and have at least a year of experience in retail or customer service.

Join us for a rewarding career with benefits like a 401k plan, paid sick time, and employee discounts. If you are passionate about helping customers and thrive in a team environment, this is the perfect opportunity for you!

Qualifications

• 1+ year experience in optical, retail, sales, or customer service.
• Clear communication and ability to educate customers.
• Multitasking and time management skills.

Responsibilities

• Deliver warm, confident, personalized service.
• Assist with patient flow and pre-exam screenings.
• Perform finishing work including adjustments and inspections.

Skills

Strong multitasking

Time management

Organizational skills

Clear communication

Customer satisfaction prioritization

Education

High School Diploma or equivalent

Job description

Sales Associate - Optical Specialist - Part Time

• Part-time

At Eyeglass World, we are more than just an optical retailer; we are a fashion-forward destination where style meets service and quality eye care. With 100+ locations nationwide, we bring customers the hottest eyewear trends, designer looks, and same‑day service at prices they love. If you love fashion, thrive on helping people, and want to be part of a team that makes a difference every day, Eyeglass World is the place for you!

Working at Eyeglass World also means you are part of a larger family of brands at National Vision. At National Vision, we believe everyone deserves to see their best to live their best.

How would you like Sundays off? Yes, every Sunday we’re closed!

Essential Functions

Create an Exceptional Customer Experience

• Deliver warm, confident, and personalized service at every stage of the visit
• Guide customers through eyewear selection, final fitting, and product education
• Ensure customers leave feeling confident in both their eyewear and their experience

Support Clinical & In Store Flow

• Assist with patient flow and pre‑exam screenings to support optometrists
• Help ensure smooth transitions between exam, finish, and pickup moments
• Serve as a calm, knowledgeable presence throughout the customer journey

Own Finish & Quality Excellence

• Perform finishing work including final adjustments, inspections, and quality checks
• Ensure all eyewear meets Eyeglass World standards for fit, function, and presentation
• Prepare orders for pickup and deliver polished, brand‑aligned handoff

Operate with Precision & Care

• Support order entry, tracking, and timely completion
• Maintain organized, clean, and efficient finish and retail areas
• Identify and resolve quality or service issues proactively

Bring the Brand to Life

• Model Eyeglass World service standards, tone, and behaviors in every interaction
• Uphold visual, experiential, and operational brand standards in the store
• Partner with the store team to deliver a consistent and elevated experience

Education

• High School Diploma or equivalent (Required)

Work Experience

• 1+ year experience in optical, retail, sales, or customer service (Required)

Additional Skills

• Strong multitasking, time management, and organizational skills (Required)
• Clear communication and the ability to educate customers effectively (Required)
• Ability to prioritize customer satisfaction at every interaction (Required)
• Support store team in shared goals (Required)

At National Vision, we reward hard work with competitive pay, bonus opportunities, and a benefits package to support you and your family now and in the future.

Our Benefits Include

• 401k retirement savings with company match and stock purchase plan
• Paid sick time
• Parental leave
• Employee eyewear discount
• College scholarship program

Professional Growth

• Training programs available
• Access to educational courses
• Emphasis on internal promotions and career advancement

At National Vision, you’ll enjoy more than just a job – you’ll have the chance to thrive in a rewarding career, surrounded by a supportive team and endless opportunities for growth. Join us today and see your future clearly!

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.