Sales Associate - Optical Specialist - Part Time

Eyeglass World, Inc.; Florida; On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

401k retirement savings with company,

Paid sick time

Parental leave

Employee eyewear discount

College scholarship program

Job summary

Eyeglass World, Inc. is seeking an Optical Specialist to deliver exceptional customer service in-store, guide eyewear selection and ensure accurate, polished orders for pickup. You will support both the customer journey and store operations, from pre-exam help to final fitting and handoff.

The role emphasizes confident service, product education, and adherence to brand standards, with opportunities for growth within National Vision’s family of brands.

Qualifications

• High school diploma or equivalent is required.
• 1+ year experience in optical, retail, sales, or customer service is required.
• Strong multitasking, time management and organizational skills are essential.

Responsibilities

• Create an exceptional customer experience with warm, confident, and personalized service at every stage.
• Assist with patient flow, pre-exam support, and smooth transitions between exam, finish, and pickup.
• Perform finishing work including final adjustments, inspections and quality checks to ensure eyewear meets standards.
• Operate with precision and care in order entry, tracking, and timely completion of orders.
• Bring the Eyeglass World brand to life by modeling service standards and maintaining brand visuals in-store.

Skills

Multitasking

Time management

Organizational skills

Clear communication

Customer education

Customer satisfaction

Team collaboration

Bilingual

Education

High School Diploma or equivalent

Job description

EyeglassWorld.com.

Working at Eyeglass World also means you are a part of a larger family of brands at National Vision. At National Vision, we believe everyone deserves to see their best to live their best.

At Eyeglass World, we are more than just an optical retailer, we are a fashion-forward destination where style meets service and quality eye care.

With 100+ locations nationwide, we bring customers the hottest eyewear trends, designer looks, and same-day service at prices they love. If you love fashion, thrive on helping people, and want to be part of a team that makes a difference every day, Eyeglass World is the place for you! For more details about Eyeglass Word, visit EyeglassWorld.com. Working at Eyeglass World also means you are a part of a larger family of brands at National Vision. At National Vision, we believe everyone deserves to see their best to live their best.

Job Description

The Optical Specialist is customer-facing role at the heart of the Eyeglass World in-store experience. This position brings the brand to life through confident service, attention to detail, and ownership of the final moments that matter most, from pre-exam support to eyewear readiness, fitting, and pickup. As a key member of the team, this role ensures every customer interaction feels seamless, elevated, and on-brand. This role blends customer connection, optical support, and finishing excellence to deliver consistent, high-quality experiences.

Essential Functions

Create an Exceptional Customer Experience

• Deliver warm, confident, and personalized service at every stage of the visit
• Guide customers through eyewear selection, final fitting, and product education
• Ensure customers leave feeling confident in both their eyewear and their experience

Support Clinical & In Store Flow

• Assist with patient flow and pre exam screenings to support Optometrists
• Help ensure smooth transitions between exam, finish, and pickup moments
• Serve as a calm, knowledgeable presence throughout the customer journey

Own Finish & Quality Excellence

• Perform finishing work including final adjustments, inspections and quality checks
• Ensure all eyewear meets Eyeglass World standards for fit, function, and presentation
• Prepare orders for pickup and deliver polished, brand aligned handoff

Operate with Precision & Care

• Support order entry, tracking, and timely completion
• Maintain organized, clean, and efficient finish and retail areas
• Identify and resolve quality or service issues proactively

Bring the Brand to Life

• Model Eyeglass World service standards, tone, and behaviors in every interaction
• Uphold visual, experiential, and operational brand standards in the store
• Partner with the store team to deliver a consistent and elevated experience

In some locations, state laws require certain responsibilities to be performed by individuals with specific licenses or credentials. Job duties and work practices may vary to meet these requirements.

Qualifications

Education

• High School Diploma or equivalent (Required)

Work Experience

• 1+ year experience in optical, retail, sales, or customer service (Required)

Additional Skills

• Strong multitasking, time management and organizational skills (Required)
• Clear communication and the ability to educate customers effectively (Required)
• Ability to prioritize customer satisfaction at every interaction (Required0)
• Support store team in shared goals (Required)
• Bilingual abilities (Preferred)

Additional Information

At National Vision, we reward hard work with competitive pay, bonus opportunities, and a benefits package to support you and your family now and in the future.

Our Benefits Include

• 401k retirement savings with company match and stock purchase plan
• Paid sick time
• Parental leave
• Employee eyewear discount
• College scholarship program

Focus On Professional Growth And Long-term Career Fulfillment

• Training programs available
• Access to educational courses
• Emphasis on internal promotions and career advancement.

At National Vision, you’ll enjoy more than just a job – you’ll have the chance to thrive in a rewarding career, surrounded by a supportive team and endless opportunities for growth. Join us today and see your future clearly!

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.