Sales Associate - Norfolk Premium Outlets (Regular)

The Children's Place; United States; On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

Equal Opportunity Employer

Job summary

The Children’s Place in Norfolk, VA is seeking a Sales Associate to support the Store Leadership Team in achieving company goals. You will model excellent customer service, build product knowledge, and apply effective selling techniques.

Responsibilities include greeting customers, communicating promotions, maintaining merchandise presentation, stocking, cash wrap, and ensuring a clean, safe store environment daily.

Qualifications

• High School diploma or equivalent; must be at least 18 years old.
• Previous retail experience preferred.
• Excellent customer engagement and communication.

Responsibilities

• Assist customers with urgent needs and provide prompt service.
• Greet customers and deliver excellent service.
• Explain promotions and suggest solutions for out-of-stock items.
• Maintain stock levels and display merchandise.
• Operate cash wrap and process transactions.
• Ensure store cleanliness and safety per LP procedures.
• Support store leadership in achieving goals.

Skills

Customer service

Communication

Time management

Teamwork

Adaptability

Flexibility

Education

High School Diploma

Job description

Location: Norfolk, Virginia

Job Summary: The Sales Associate will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques. The Sales Associate will maintain company standards of all merchandise presentation, replenishment, and sizing while maintaining a new and clean store and backroom.

Responsibilities:

• Be aware of customer activity and respond with a sense of urgency, prioritizing assisting customers over other tasks
• Greet and acknowledge customers while providing the appropriate level of service
• Effectively communicate value and quality of our merchandise while sharing our current promotions and offer solutions for “out of stock” items when necessary
• Exercise sound judgment in effectively addressing customer concerns
• Demonstrate the appropriate level of selling skills to positively impact conversion
• Provide fast, friendly, and accurate service at the cashwrap while educating customers on the benefit of the PLACE Card
• Maintain appropriate stock levels and ensure that all sizes and styles are represented
• Follow company standards of merchandise presentation, signage, and display
• Support and maintain a neat, clean, and organized stockroom while adhering to a customer ready environment, and adhering to safety requirements
• Perform daily housekeeping duties to company standard
• Guarantee company assets by ensuring adherence to all Loss Prevention procedures
• Inform Store Leadership Team of maintenance and facility needs promptly to ensure that customers and associates are provided a clean and safe environment
• Contribute focused, well-managed efforts toward achievement of store goals
• Exhibit flexibility by processing stock when necessary

Education and Experience:

High School diploma or equivalent. Previous retail experience preferred. Must be at least 18 years of age.

Skills and Behaviors:

Excellent customer engagement. Demonstrated time management and organizational skills. Ability to work in team environment. Must be adaptable and flexible to changing priorities. Ability to work a flexible schedule to meet business needs, including weekends, overnights, evenings, and call‑in shifts. Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs.

Hourly/Salary $12.77 - $16.77 Per Hour

The Children’s Place is an Equal Opportunity Employer committed to a diverse and inclusive work environment.

make our PLACE yours Being a part of our team takes collaboration and hard work.

We are seeking top talent who are eager to contribute to a high‑performing team! We are proud to be the largest pure‑play children’s specialty apparel retailer in North America and continue to celebrate the success of our collection of brands, including The Children’s PLACE, Gymboree, Sugar & Jade and PJ PLACE.

If you are eager to learn and work in a diverse, inclusive, fast‑paced and engaging work environment.

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