Sales Associate Cleveland, OH

Tecovas, Inc.; Cleveland (OH); On-site; USD 20,664 - 21,352; Part time

Benefits offered by this job

Free boots and employee discount

Career growth opportunities

Ongoing training and development

Fun team-oriented atmosphere

Employee recognition programs

Job summary

Tecovas, Inc. in Cleveland, Ohio is seeking a Sales Associate to enhance the customer experience for first-time boot buyers and western enthusiasts. You will engage in all aspects of sales, from greeting customers to product knowledge and maintaining the sales floor.

The ideal candidate should possess exceptional selling skills, attention to detail, and a strong customer service focus. The position offers competitive hourly compensation and a supportive, team-oriented environment.

Qualifications

• Must be at least 18 years of age.
• Ability to stand/walk for extended periods and lift up to 30 lbs.
• Must reliably commute and be available to work evenings and weekends.

Responsibilities

• Support a sales-driven environment of exceptional customer experience.
• Deliver premium product services with attention to detail.
• Maintain an organized stockroom and assist in the restock process.

Skills

Exceptional selling skills

Customer service

Strong organizational skills

Attention to detail

Education

High School Diploma

Job description

Tecovas is passionate about offering an incredible customer experience for first‑time boot buyers and western enthusiasts alike! As a Sales Associate, you will support the store leadership team through the cultivation of a store environment catering to an unmatched customer experience. You will provide exceptional service in all aspects of the sales floor – greeting customers, selling, product knowledge, cash wrap, restocking and overall shopkeeping.

Responsibilities

• Supports a sales‑driven environment of genuine customer experience and demonstrates extraordinary service standards
• Delivers high‑quality product services with attention to detail – such as branding, debossing, boot stretching, brim shaping, and boot shines – to ensure a premium customer experience
• Supports store team with receiving shipments and preparing product for floor placement
• Plans for, tracks and communicates all in‑transit shipment information to the leadership team
• Maintains an efficient and well‑organized stockroom ensuring accessibility to employees
• Assists in and/or leads the restock process to continually maintain store stock levels
• Demonstrates loss prevention awareness through assisting in cycle counts and transfers
• Participates in ongoing staff education and through the sharing of product knowledge
• Assists in the maintenance of the building facilities

Qualifications

• Exceptional selling skills, customer service, and clientele
• Strong organizational skills and attention to detail
• Utmost character, honesty, and transparency

Requirements

• High School Diploma
• Must be at least 18 years of age or older
• Continually able to stand/walk for extended periods of time, and be able to reach overhead, bend, squat, and kneel as you organize and stock inventory
• Ability to deliver excellent customer service
• Able to lift up to 30 lbs regularly
• Must be able to reliably commute to and from the work location
• Must be available to work 15‑20 hours per week
• Must be available to work weekends (Friday, Saturday and Sunday), evenings and holidays as needed

Benefits

• Competitive hourly compensation + incentives
• Free boots and generous employee discount
• Career growth opportunities: Tecovas is a growing company, and we are passionate about promoting from within
• Team‑oriented environment: We have a close‑knit team that celebrates successes together and supports one another
• Training and development: We provide ongoing training to help you develop your skills in sales, customer service, and leadership
• Fun and engaging work atmosphere: We host regular team events and in‑store contests to keep things fun and exciting
• Employee recognition programs: We believe in recognizing and rewarding hard work and dedication

Hourly Rate

$15.00 – $15.50 per hour. Actual compensation will be based on factors such as the candidate’s skills, qualifications, and experience.

About Us

Based in Austin, TX, Tecovas brings the spirit of the West to the modern consumer. Handcrafting the best Western footwear, workwear, apparel, and accessories, Tecovas has grown rapidly since its founding as the first digitally native Western brand in 2015, serving customers through Tecovas.com, Tecovas stores from coast to coast, and select wholesale partners.

Legal Statements

We are an Equal Opportunity Employer and we encourage all qualified individuals to apply. We do not discriminate on the basis of any protected group status under any applicable law.