Sales Associate - Napa Premium Outlets

JCPenney; Napa (CA); On-site; USD 23,000 - 33,000; Part time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

Associate discount

Paid vacation/holidays

Job summary

JCPenney is hiring a Sales Associate in Napa, California. You will engage customers, share fashion knowledge, and help create an exceptional shopping experience. The role emphasizes meeting sales goals and building relationships through friendly, personalized service.

The position requires flexible availability, including evenings and weekends, with duties such as ringing up customers, restocking, and assisting with store tasks. A positive attitude and teamwork are essential for success.

Qualifications

• Engaging personality and strong customer service skills are essential.
• Availability to work evenings and weekends.
• Ability to share product knowledge to drive sales.

Responsibilities

• Engage and connect with customers to create an amazing shopping experience.
• Achieve and exceed sales goals by executing our selling strategy.
• Share product knowledge to maximize sales and build brand loyalty.
• Assist with opening/closing tasks and keep the store clean and organized.
• Provide fashion advice tailored to individual styles and preferences.
• Maintain positive and professional team environment.

Skills

Engaging personality

Great service

Customer relationships

Job description

Overview

Our Sales Associates promote our culture, values and mission. As a Sales Associate, your number one job is to share your love of fashion and do whatever it takes to create an amazing shopping experience for our customers.

Who You Are:

• Engaging personality who provides great service.
• Excited to meet new people.
• Thoughtful with a desire to make others feel good about themselves and their individual style.

Responsibilities

As a Sales Associate you will:

• Engage and connect with customers to create an amazing shopping experience.
• Achieve and exceed sales goals by executing our selling strategy.
• Share product knowledge with customers to maximize sales.
• Engage with customers to build relationships and brand loyalty by using company tools.
• Show understanding of customer's personal style when offering fashion advice.
• Inspire customers with your product knowledge to cater to their needs.
• Assist with daily opening and closing tasks to maintain a clean, neat, and tidy store.
• Complete assigned job responsibilities such as floor sets, filling the floor, ringing up customers, etc.
• Remain positive and professional, working together with the team to make a great environment for our customers and each other.
• Model our values of respect, integrity, teamwork, compassion, accountability, and inclusivity.

Qualifications

• Flexible availability to meet the needs of the business (including evenings and weekends).

Other Requirements

• Bend, lift, open and move product and fixtures up to 50 lbs., as needed.

** REASONABLE ACCOMMODATION

The Company is committed to providing reasonable accommodation to enable qualified employees with disabilities to perform the essential functions of their jobs as required by the Americans with Disabilities Act (ADA).

What you get

If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on Catalyst Brands merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit www.catalystbrandsbenefits.com

Pay Range

USD $17.75/Hr -USD $24.00/Hr.