Sales Associate, Market Place Faneuil Hall

N23 Premium Brands Opco LLC; Boston (MA); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Brand discounts

Career development

401(k)

Job summary

LOFT is seeking a Sales Associate to act as a brand ambassador, guiding customers with personalized styling and ensuring a welcoming, well-organized store environment. You will collaborate with the team to deliver memorable, customer-centric experiences and uphold visual and operational standards.

You will use technology and POS tools to support an omnichannel shopping experience, while contributing to sales goals and building strong customer relationships.

Qualifications

• Previous sales or customer-focused experience preferred.
• Hospitality mindset when engaging with customers.
• Flexible availability including evenings, weekends, and holidays.

Responsibilities

• Assist customers and guide their shopping journey with personalized recommendations.
• Keep the store organized and visually appealing on the sales floor.
• Collaborate with team to create personalized customer experiences.
• Provide seamless omnichannel support using available tools and brand standards.

Skills

Customer service

POS proficiency

Hospitality mindset

Flexible schedule

Tools

POS system

Job description

About us

LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style. Here at LOFT, we’re busy styling the careers and supporting the lives of everyday optimists just like you. Express your authentic self and experience endless inspiration, all while enjoying the opportunities and benefits that help you get the most from your career, life, and wardrobe.

About the role

As a Sales Associate, you are the ultimate brand ambassador. You create authentic connections with customers and guide their shopping journey by offering personalized styling recommendations. You help keep the store looking beautiful by ensuring merchandise is well-organized and in the right place on the sales floor, ready to impress customers. You’ll collaborate with your team to create personalized customer experiences and support our always-inviting environment on the sales floor.

The impact you can have

In this role, you’ll have the opportunity to:

• Connect with customers and listen to their needs to create personalized customer experiences.
• Share product knowledge and recommendations to help style the customer.
• Use brand behaviors and personalized service to drive brand loyalty.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Partner with store leaders to achieve individual goals and daily expectations.
• Build productive relationships by sharing ideas and being helpful to others.

Benefits

• Merchandise discount across our brands: 50% off regular-priced merchandise at Ann Taylor and LOFT, plus you may also be eligible for discounts at other KnitWell Group brands
• Support for your individual development plus opportunity for growth within our family of brands
• A culture of giving back – opportunities to support our philanthropic partners that benefit local communities*
• 401(k)*
• *Job offers will consider factors such your qualifications, relevant experience, and skills. Eligibility of certain benefits and associate programs is subject to employment type and role, and program requirements.

Location: Store 1325-Market Place Faneuil Hall-ANN-Boston, MA 02109

Position Type: Regular/Part time

Pay Range: $15.00 - $18.75 Hourly USD

Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate’s qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact [e-mail]. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.

KnitWell Group, a specialty retail operating company, comprises some of the most iconic brands in America – Ann Taylor, Chico’s, Haven Well Within, Lane Bryant, LOFT, Soma, Talbots, White House Black Market. Individually, our brands are unique and strong. Together, we are powerful. Our common thread is our commitment to create exceptional products, provide memorable experiences, and achieve superior results. Our associates are innovators who thrive through collaboration and are dedicated to excellence. At the heart of it all are the customers we serve. We are dedicated to creating fashion that not only looks good but also makes our customers feel good.

Additional responsibilities

You’ll bring to the role Sales Associate or customer-focused experience (preferred)

Brings a hospitality mindset when engaging with customers

Flexible availability – including evenings, weekends, and holidays

Technology proficient and ability to operate a point-of-sale system

Takes initiative in making thoughtful decisions