Sales Associate - Macy's | South Coast Plaza, Costa Mesa | Part time

Reiss Limited; Costa Mesa (CA); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Generous employee discount

Company commission scheme

Health & Wellbeing perks

Business Wear

Job summary

Reiss Limited is hiring a part-time Sales Associate for our Macy's Concession at South Coast Plaza. You will deliver premium customer service, share in-depth brand knowledge, and support the management team to reach sales and operational goals.

The role requires excellent communication, a customer-focused mindset, and the ability to work well with others in a fast-paced luxury retail environment. You will wear business wear and benefit from employee discounts and a commission scheme.

Qualifications

• Experience in a customer facing role ideally within premium or luxury retail.
• Excellent communication and interpersonal skills.
• Motivated, focused and driven to achieve individual and team goals.
• Team player with ability to work under pressure.

Responsibilities

• Delivering a premium and tailored customer service experience.
• Providing in depth knowledge of the brand and our products.
• Communicating appropriately and effectively with customers, team members and management.
• Maintaining visual standards.
• Acting as a Reiss Brand Ambassador.

Skills

Customer service

Communication

Team player

Pressure handling

Job description

Why choose Reiss?

With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and app, our presence as a leading luxury brand is well established.

Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do.

For our retail teams this means it means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers’ expectations and our business goals.

What’s the role about?

As part of our team, you’ll be joining our new Macy's Concession at South Coast Plaza on a part-time basis as our Sales Associate, who is responsible for providing exceptional customer service and supporting our management team to achieve sales and operational goals.

Who you are

• You’ll have experience in a customer facing role ideally within a premium or luxury retail environment
• Have excellent communication and interpersonal skills
• Be motivated, focused and driven to achieve individual and team goals
• Be a team player
• Ability to work under pressure

What you’ll be doing

• Delivering a premium and tailored customer service experience
• Providing in depth knowledge of the brand and our products
• Communicating appropriately and effectively with customers, team members and management
• Maintaining visual standards
• Acting as a Reiss Brand Ambassador

What we’ll do for you

• Business Wear
• Generous employee discount
• Company commission scheme
• Health & Wellbeing perks
• Plus many more

#WeAreReiss

We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates.

It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, color, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect.